They gave us an upgrade to the Suite. Very considerate of them. It was awesome

Running hot water facility can be better. It was okayish.

Property location, maintenance, feel, staff behaviour, comfort

Pool was not clean, food platter,

Breakfast was ok, but could certainly be improved on

Barely any fruit. Breads are very hard and dense as were the Idlis

Nice Big room. Kind staff and good breakfast.

Sheet dirty. Not cleaned. Found a lot of back hair on the bathroom. When we told the staff they just remove it without apologizing or anything else. Room was quite cold.

Nice and friendly staff Authentic historical haveli

Linen was not clean Limited meal options Disturbed by namaz sermons by nearby mosque

we had such a wonderful stay at the Hotel Castle Mandawa. It was a real "find" for us and we hope to be back.

overall get up lighting, Behavior of lower stuff was good

Hospitality, warm reception, food, gym, room services, etc.

We had to reduce our stay there to two nights from three as there was NO HOT WATER TO BATHE WITH in these winter months! They refused to refund one nights charges. The food menu especially the Snacks menu was super limited and had fixed hours! Imagine, coming back from a day of sight seeing and not getting anything but fried food, with no outside eateries available! Anyone going there should carry some food with them. Its tolerable for a ONE night stay Only!