Everything from the walk distance location from the pharmacy, grocery story and the mall; and the easy uber access; to the sweet and super helpful staff.

There was nothing to complain about my stay.

The location was good to move back and foward to Transamerica.

There was bed bugs in my bed and I was bitten several times in body and face during the first two nights. When I asked to change rooms they didn’t look surprise about the issue. In the end of my stay I asked what they would do about this situation… one night free!!! One night only and not even a late check out when they had bugs in the bed and I had to even pay a doctor!! Horrible service and hotel. Also, very old hotel. The room is very old and tv must be at least 20 years old (no netflix or anything). King bed are two single beds together.

cortesia no transfer do aeroporto.

Nice location with many restaurants nearby

The facility is a bit old for a four star hotel

Overall, the people are FABULOUS - very friendly, warm, smiling, and willing to help when asked... Room service was quick and the food arrived hot. Having an in-room vault is very convenient, and the extra blanket and pillows are very comfortable. Like the idea of the room key being kept in a slotted box as once it is removed the electricity to the room shuts off after about a minute. Air conditioning, as well as hot water, are ample for the accommodations.

Given this was rated 8/10 stars, truthfully was expecting better. There is no mention that all the rooms are configured only with 220V so had to retrieve a clunky, heavy adapter at the front desk (was surprised the young lady was able the handle the weight of the thing); though the hotel was noted as not having internet it was available but not very functional (ended up using my month's WiFi allotment as a result); breakfast was cold both days (I arrived at the restaurant at 7:30 am).

location was perfect

older decorations

Well located

The poor condition of the property, breakfast was not good and swimming pool/bar is not open.

The location.

The pool wasn't available.

the responsible is making ads with Pool, but I have been there 3 day and pool has never been available. I claim. but I have just received bad answers and bad solutions.

pool is not available but it is in ads causing Mistakes to who rents.

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