Like the room clean , gym , swimming pool .

Usually l do not takes breakfast l do prefer only cafe and croissant 🥐 on the Morning. L have asked the waiter for cafe , croissant 🥐 he said croissant is finished. So l left without breakfast . Very poor customer Service no satisfaction for clients to resolve the breakfast issues l sated (2) night l did not returned to breakfast areas the staff really upset Me . No money Refunded. As well check in issues until 03 PM . L have arrived to hotel at 12.00 Am very tired from London L have to wait until 04:00 PM for room to get ready . Reception staff and kitchen staff no good at all need to employees people have skills to provide good quality and excellent Service for the clients and the hotel business. 🙁🙁🙁

The location is very good

Parking can be a problem, room on the road side can be noisy.

The hotel is perfect for the Barbican area and is a large hotel with character. Check in was very easy and the rooms large and spacious. Breakfast service is excellent and you order at the table for cooked or help yourself to cerials and juice etc.

Parking was a nightmare due to it being a public one to. Its a very tight car park and i had to drive round 3 times to get a space. Electric charger did not accept debit card either, so couldnt charge it. The car park only would probably put me off going back there again.

central location with off street parking, great fish at the brasserie

all good

I never stay again

It was a very pleasant stay.

Central location, easy access, good size room.

Has a car park which you pay on arrival, 2 nights in our case. There are evening functions held at the hotel, if you use the car in the evening there are no spaces on your return.

The breakfast was very good with prompt friendly service. I asked if they could fill my water bottle for my onward journey and this was done with a smile

Nothing

The peaceful quiet inviting hotel with lovely kind helpful staff and feel gutted we didn't have time for the beautiful complimentary swim & sauna! :)

Sorry but it could've been my fault but got easily lost for quite a while on the second floor, more signage needed!!!

Breakfast, Location

Good location, good facilities, good breakfast

Room was clean warm and comfortable

Everything was fine for a one night stay, however it’s not particularly near any shops or facilities.

Great Location and room

Nothing , maybe breakfast till 10.30 on a Saturday??

Friendly staff. Good location

Rooms not allocated close together; different floors,opposite side of hotel Despite stating disabled access, this was difficult as needed staff to open doors and place ramps on the number of steps in hotel The attic room shower was very small,sloped ceiling and barley had sufficient standing room.

The hotel is in a brilliant location and staff very friendly.

The food menu never really changes and is very expensive for meals.

Great location and staff, nice room if fairly standard, but clean and comfy.

Nothing really