Grand Hotel Eurasia

The location is great directly opposite Dostyk plaza, lots of restaurants and shopping easy access for taxis. rooms were clean and are fairly modern

nothing

Good stay.

Nothing

The location is close to Dostyk Mall and bus station. And the wifi is good.

The housekeeping staff seemed not friendly.

Location, staff

*The temperature outside was in 70s and 80s F, the heat was on. *AC did not work no matter what settings we chose. *Hotel provides bottled water for drinking, but they were out of it half the time. *Active ventilation in the bathroom was broken, natural ventilation was non-existent. This resulted in a pervasive musty smell. Bath did not seem to have a trap, so more unpleasant smells came out of there. *We needed two separate beds, so they just separated one king size bed into two full beds. It would have been fine, but now the pillows blocked the outlets that were needed for phone charging etc. *The room fridge was ancient, and rusty on the inside. It worked though. *Electric kettle was rusty on the inside, had a super-short cord, and no convenient outlet next to where it was located. Our options were to use the outlets next to the bed, or 4” off the floor on the opposite end of the room. It worked though. *There no bath robes