When you took a shower water would run out on the floor so it was wet around the stool

the swimming pool was good.

The breakfast menu was not enough.

Everything, good food, excellent staff.

No negative comments.

The pool and the rooftop bar.

The beach is not good and the breakfast buffet is only filipino style.

restaurant food was good nice pool

it felt impossible to contact the property. 1) tried emailing the property to ask for transportation from the port but was ignored. 2) tried messaging through booking.com and got a response, but the following message was ignored once again. We ended up taking an over-priced taxi, the driver did not speak any english, did not know where the hotel was and we had to get off nearby and walk to the hotel. we told this to staff upon checking-in, but receptionist did not seem to care much about our inconvenience.

The room accomodation is good, comfy bed, good airconditioning, spacious room, the staff is accommodating, the pool is always clean, the food is good

did not clean the room when we were out even if we requested for it. the ref is not working properly, need more wall sockets, and extension cord, no extra chair for the vanity.

it was a great location lose to the airport

the wedding took over the hotel but how can you complain about that he he

beach front

AC not working as it should be

room is descent and clean. staff is nice and helpful

the pool was renovating and you can only swin at the beach when its high tide. also too many rocks in the sand. limited selection on food.

The room was cozy, clean and bed was comfortable

I like the rooms which is big and the accomodating staff.

There is no massage service and the big swimming pool was under construction. They asked us to upgrade becuse we are 5 adults and 1 kid as they dont allow extra bed on room we booked. Some of the facilities are still under construction because of the typhoon but the rate are still high.

The flusher in our bathroom is broken. The buffet takes too long to be refilled. The food is not so good. The beach front is no longer condusive for swimming.

wasn’t able to utilise at all due to typhoon Odette . Cebu White Sands should coordinate with booking.com for refund not us.

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the pool, ocean

it’s a bit old the place and the room

Pool and beach ok, but the food was not was not that good, it was ok but not more. same menu for all meals, the quality of the food did not reflect the price, Lack of information and they only had a small aerial far from the main hotel for smoking.

My company was more important then the place, we had a nice time there

a little expensive but my family was very happy and was able to relax so I am happy

improved customer’s requests. i booked for a family room and when arrived, no mineral water in room, only 2 coffee and complimentary shower kits are included (soap, shampoo, etc) when the room is good for paying adults. we need to make a follow-up for it to be delivered but still happy with the service

The food was of great variety and very tasty with ample proportions. The pool was clean and refreshing with clean dry towels always available. The beach was clean and relaxing.

The need for a better western or European breakfast like a full English breakfast.

Accessible

The front desk lady The smell of the room Super expensive menu Noisy bird Noisy band practicing near our room

Pool, food and staff was good

Slow water, aircon was not working good this the first time and last.

Nice resort.

The Garden and Location are Very Good

Need to have proper shuttle service to airport