Ótima localização, excelente café da manhã e staff muito educado.

Nada, creio que foi tudo bem.

トイレと風呂が分かれていて良かった。 朝食バイキングに生卵があった。

トイレが狭い。

電気ポットは最初から部屋においてもらえるとよりよかったかと思います。

全てが良かったです。

全くないです。

朝食が美味しかった。 あいにくの天気だったが、富士山の裾野だけ少し見ることができた。 周りに飲食店が多い。

部屋に荷物を置く折り畳みの台みたいな物が無く、机の上やベット脇に置くしかなく不便だった。

The views! With some luck, you can see Mt Fuji from the room! The room has all you need for a short stay. Enough space sufficient for 2 people.

It was amazing to see Fuji mountain from our room’s window. The staff were super nice and friendly.

The location might be somewhat far from train stations and definitely not close to Fujikawaguchiko. (河口湖) If you are not traveling by car it will be hard to get around.

room clean

breakfast is not enough smeel bad

Clean property, breakfast was delicious and the staff were nice. Loved the view of Fuji mountain from the room.

Rooms were too tiny. I would suggest everyone who stays in this hotel not to use the coin laundry inside the property. Laundry was a complete fraud, machines are not doing the job properly. I just wasted money using it.

Very friendly staff and authentic Japanese hotel.

Breakfast lacks variety, more pillows in the room would be ideal, even though its location in Fuji is great nearby the station and 30min bus ride to Fujinomiya, there is barely anything to do around the hotel, it feels very isolated.

The breakfast was great and the room where I stayed opposite the fuji mountain

Because this hotel is located on the side near the city and the beach, travellers have to take the bus to visit to other side of the fuji mountain where include 5 lakes and many activities outdoor.

The staff and the breakfast were excellent

It's a little far from the station compared to other accomodations

very friendly, good room

the breakfast was not so good, if you don't like to eat japanese

Breakfast was cold and not appetising plus limited

nice

great service

The city view from floor 23 is nice. The family room is sufficient for 4 people.

Even on floor 23, one can hear train running clearly. Perhaps the most confusing thing is that (seems many other people have the same experiences as us) the hotel website lists the swimming pool and fitness center, BUT these are irrelevant to the hotel. This is quite misleading. The hotel should take a serious responsibility to remove these photos. This is actually quite disappointing.

A basic, correct hotel. Nothing exceptional, but also nothing specific to complain about.

Twin room much more expensive than double one.

THE MOUNTAIN FUJI VIEW AND BREAKFAST BUFFET

We love the view!.it was an amazing experience waking up watching FUJI san within our room

One of the lady staff,.we don't like the way she answered our call about the concern of amenities..she's not in the mood..(very cold)

Staffs were very good and helpful

You can fully see the Beautiful Mount Fuji

Free parking but it’s slight too far from the building