Hotel is located opposite Fujinomiya train station but was not benefit for us a we travelled by car. The room size is good for 2 adults and a 3-year-old kid. There are restaurants close to the hotel. Hotel staff can speak good English. The breakfast is OK.

Hotel charged for a parking. No free water available.

The hotel and facilities were really nice and clean with ample parking. Staff were extremely helpful with everything we needed and were able to speak english which made things even easier. The open air bath was well kept and pleasant to use with instructions available in different languages, they even provided bathrobes, slippers and carry bags to take toiletries etc to the bath.

Hotel rooms were a little on the smaller side and poor noise insulation from the hallways meant that you could hear other tourists if they were being particularly rowdy.

Wonderful hotel just beside Fujinomiya Station. Our rooms looked out on Mt. Fuji, which was great, as was the varied and delicious breakfast. The rooms were clean, comfortable and spacious. Ideal for a one or two night stay in Fujinomiya - I would recommend both the Shiraito Waterfall and the Mt. Fuji World Heritage Center. (The latter was closed during our stay because of the year-end Japanese holiday, but the building itself was astounding!)

No problems at all.

Stay Nov 5 - 9 2023. Room is clean and comfortable with daily housekeeping. Typical room size - small. Hotel is just next to Fujinomiya train station and central bus stop (Buses from here go to Shiraito Waterfalls, Lake Tanuki etc and also Lake Kawaguchiko). Tourist info centre is at ground level of train station. Lots of eateries within 20 mins of walking from hotel ( The Blue's Noodles - chicken broth ramen, Marugame Siemens - udon tempura, and others selling yakisoba etc). There is also a big AEON mall on other side of train station. Free breakfast is included althot same variety throughout our stay. No free water bottles and coin laundry machines are of the old type - separate washer and dryer that need detergent

The bathroom is a bit cramped.

富士山が見える部屋でしたので良かったです。

朝食時にコーヒーが薄くなっていたこと。

Our room did not have a view of Mt Fuji but they opened the door at the end of the hall in the morning which allowed us to go out on the steps to see it. Parking fee was reasonable for the parking lot behind the building. Free breakfast. I had rice with curry and some yakisoba. The beds were very comfortable. Not too hard. The people working the front desk were all very pleasant.

No complaints. It was unusual to have an actual key. Had to remember to lock the door when leaving.

Love the hospitality here. Staff is nice, polite, good at communicating.

Good Location and Good ABF

Room quite small