great location

Dated room, hole in wall, stains on ceiling, peeling paint.

Great staff , super location , spacious room

Not their fault, but the hotel is surrounded by scaffolding and is being renovated and so the car parking is limited

Great value for money and location was good

They did not close the doors at the end of the corridor when the music was on and we were on the ground floor

Breakfast was very good with a selection of hot and cold dishes.

Nothing.

Location

The room was dirty the roof leaked carpet in that location was wet mouldy

Location

Upon arrival we had to hunt down a staff member as no one was available, even after waiting a considerable time. When they arrived their indifference was shocking. All the time I could not get over the overwhelming stench of damp and decay. Instead I let the Britannia group keep my prepaid cash and checked in to the much better Vincent hotel, a short distance down Lord Street, with excellent staff and facilities and without the smell of lingering death. You deserve better, life is too short.

We had some one banging a being rude and nasty to other person same level room as us and it put us off

Size of room and bed

Very old and dingy, not much natural light

The bed was comfy

Took us 3 goes to get into the room cause all the room doors are old and faulty, so had to keep going back to reception, The shower was cracked at the top of the pipe, the net curtains were held up by string. Wasent very keen on having to pay for parking in the hotel car park. Or pay £7 for internet when in most hotels you get an hour free then you have to pay for it. Its a beautiful hotel, the rooms just need a bit of TLC. Thankyou

Great location. Receptionist so friendly and accommodating.

It is under renovation so car park was in chaos.

property very dated but took me back to my childhood holidays

we were put in a family room which was very comfortable bathroom had a bath/jacuzzi which did not work which was very disappointing (needs to be ripped out and modernised

Cheap hotel

Staff were asleep through the night, when went to desk had to wake them up which took some loud HELLOS. I do not have issue with other nationalities however they were unable to understand whe asking for bottle of water, when I asked if they could give me a bottle or cup water for people who were involved in rtc outside the hotel in the morning which I assisted with when witnessed it in early hours of the morning. Took some time to wake them up as well one was asleep on couch other asleep behind front desk.

Brilliant breakfast and nice 🍺

Nothing

The room was poor no natural light but you only get what you pay for. The Breakfast was excellent and Evening Dinner was Good

The Room and its location

very nostalgic hotel needs owners with drive and ambition to bring back to its former glory!

faulty door locks

Great location

A little dated but OK.

to be honest , i like everything about this hotel , stayed multiple times and in fact got 3 nights there coming up. Highly recommended , Staff are helpful , Room is spacious and had enough facilicies available.

The sofa was broken ( the leg had snapped and there for could not be used ) few bits of grime and carpets out dated but was a great hotel and keen location, The parking is terrible , i paid for parking but upon my return there was no spaces and had to park on the street few streets away

All of it love staying at this hotel

That I could not stay longer

Good shower. Hairdryer in room. Close to good places to eat.

Very noisy in the night. Shabby decor. Paying for parking. Singer in foyer.

bed was comfortable good sleep

couldn’t find switch for ceiling light groping around the dark for it mum banged her head on corner of table searching for switch banged her head on corner of it ended up very painful two big lumps on her head till got them and causing headaches