Amazing breakfast very friendly and helpful staff

location, room and staff

cold breakfast room , Sauna Was 15euros then 20 should be included in the price for a 4 star hotel

breakfast was cold every morning. the eggs was cold

Room was warm, bed was comfortable, balcony had an amazing view.

Nothing - faltless experience, value greatly exceeded the reasonable prices

Room was spacious, enough for 2 people with separated bath and and toilet. Tap water has a better quality and taste than water from plastic bottles! Breakfast has a pretty good variety of food and coffee. Bar in the lobby is very convenient for guests who doesn't want to go to any other places at the evening and enjoy a fire place. Swimming pool is a nice addition if you'd like to use it.

Free sauna would be very helpful after skiing for relaxation. And it is almost not available because you need to make a reservation, and wait can be more than 2 days. Also, you need to pay 15 Euros per person for 1 hour!!!

location , facilities

restaurant closed

room was nice and comfortable with a nice balcony and view of the resort. Breakfast has ba nice large assortment of foods. One the staff members, Alexandre was very helpful with everything. We wished all other staff members would have been as nice and helpful as him.

The staff didn't inform us about the free shuttle that was very close to the hotel, but instead, they (2 staff members) told us we had to exit the locker room onto a street and walk to the lifts. We ended up taking a taxi back to the hotel since our morning very long and extenuating walk wasn't anything we wanted to experience again... Sitting in the bar area for about 20 minutes or so, we still hadn't been waited on and had to walk to the bar and ask the bar tender if he could wait on us and he seemed annoyed and took another 10 minutes to serve 2 hot chocolates and one tea....

Excellent breakfast.

Needs a real restaurant. Most alternative restaurants had been fully booked before or at our arrival time.