Room was clean and beds were comfortable

The room was very warm. Air conditioning did not work

Staff was very friendly and helpful.

This hotel was very clean and quiet. Priced just right. Breakfast was adequate and included.

Check in email and entry codes worked fine. Hallway was dark so difficult to enter the code into keypad but otherwise very smooth. The receptionist when she was at the desk was not very friendly. Felt like I was disturbing her work on the computer.

I liked that the bus stop was right at the hotel.

There is major construction going on on the backside of the hotel, as well as the front side of the hotel with starting times as early as 7 AM. I woke up to the sounds of breaking glass, pounding of cement and throwing heavy items into a dumpster. The next morning they started at 7:45 AM, both construction sites are in the very beginning and this will go on for a long time. The Hotel either has to discount their rooms and have full disclosure that there is construction noise. They should offer earplugs as well. The woman at the reception desk was not apologetic, nor sympathetic to my complaint other than saying she would let the management know. The self service concept is not welcoming, nor does it give you a feel that there’s anybody there to provide any service to you. For $200 a night, I would expect some service. The breakfast did not have many options for gluten-free or dairy free diet restrictions. They only had corn flakes.

The location, the room and staff were very friendly and helpful.

The breakfast was not so good. It was store bought juice and basic muesli & yogurt and standard sandwiches. The bread was delicious though.

The property was clean and comfortable and not far from the centre of Reykjavik

There was construction work going on at the front and back of the property and finding a place to park wasn’t always easy.

Staff were helpful.

The ensuite bathroom was unsatisfactory. Too small and not as shown in photos. Shower was to small to effectively shower in, no vanity or bench space. Had to prop open the ensuite door to provide enough space to dry off after a shower. Room general condition was tired and did not provide value for the rate charged.

Clean, comfortable

Parking! Only a few spots for hotel guests the rest are paid street parking

Very friendly staff. Decent breakfast included. Quiet at night (when not facing construction site).

Make sure to avoid the noisy side of the hotel - there will be construction until 2024 I guess. Prices are high.

we were extremely disappointed in the property. although the location was good.

the hotel rooms were small an spartan. the biggest disappointment was the lack of accessibility. the steps into the facility were difficult to utilize as they were a bit steep moreover they were slippery when wet. I asked about another way in/out and the front desk person indicated they would assisst with egress through the restaurant. more concerning was the shower. in order to use the shower a person needs to step up about 12inches into the shower. there was not a hand rail and the shower was small when I inquired about concerns with the shower, I was advised that they do not advertise accessible facilities. moreover a ramp located outside by the stairs which was also not accessible. due to poor weather my partner and I sat in the lobby as the room was uncomfortable and difficult to navigate around each other in addition, the breakfast was barely edible due to limited selection. we also ate in the restaurant the first night and the food was not very good. my partner had a pasta dish the had a bland sauce. I had a seafood and pasta dish and the dish had a flavor but the seafood was small.

great location

a bit pricey

Just fine!

Parking

We had a nice stay here and everything went smoothly. The hotel is in a quiet location, about 20 mins walk from the main centre area. We could park our rented car right outside for free which was good. The hotel itself is clean and quite modern. The room was fine, a decent size. The bathroom was ok too. Quiet during the nights. We have breakfast there and it was nice with a decent selection of things. All in all it was a comfortable stay. The staff were pleasant and helpful. Overall it was good value for money in a city where accommodation can be pricey.

Breakfast could have a few more 'hot' options but was ok.

It was a nice room with a comfortable bed in a centrally located area.

The walls seem a little thin since you could easily hear what was going on in adjacent rooms.

Great location

would have preferred more food options for breakfast

Comfortable beds and close to the city centre.

Room was quite small.

The Hotel is just far enough out of the main hub to be peaceful. Only a 5 minute walk and you’re back in the thick of things. My friend and I walked to various attractions from the hotel and those that required pick ups also were able to collect from here.

No tea / coffee facilities in the rooms.

The receptionist was amazing. We had a bus booked to pick us up to go to the Blue Lagoon. They were late and she rang them about 5 times to try and sort out our pick up - they kept transferring her to a number that was not answered.

The breakfast was average.

Anh the receptionist was extremely helpful, all the staff were super friendly and accommodating lovely hotel, clean, great restaurant attached and 10 min easy stroll into the city

nothing

The breakfast was very good.