Nice selection, best fresh fruit salad I have ever had! Eggs to order. First night was a holiday so many restaurants closed. evening staff made us an amazing charcuterie plate and delivered to the room at 9;30 pm!!! Decor and colors soothing and lush

We wanted to stay an extra night but they were fully book......good for them bummer for us..lol

Best hotel experience ever. A home away from home. Beautifull settings, clean and the most helpfull staff.

We stayed in the Zero hotel for Christmas. The hotel is really nice based in an old calonial building with high ceilings, large windows, spacious rooms and it has lots of character. It is very clean and well presented/renovated. The terrace area is super with great views and plenty of seating and tables to relax and chill. The staff were excellent, very friendly and really helpful, nothing was too much trouble. We had an issue with our hire car and they helped us get it sorted locally. Parking is secure and off the road. Valparasio is an interesting place, for sure it was a major port in its time but the old town is challenged now and it is very hilly, up out of the lower port town it is colourful and vibrant, with cool bars and restaurants, Zero Hotel is well located to enjoy the nicer areas of the town. Would stay there again if in Valparasio and highly recommended.

large, comfortable rooms and bed, great location, stunning terraces. Amazing service.

nothing not to like.

the view, the breakfasts, the big shower

Wonderful view of the harbor-see photo. Excellent breakfast. Helpful, friendly staff. Spacious room. Very fine neighborhood to stay in for a tourist in Valpo. Very nice hot water.

The room could use a set of shelves near the suitcase stands. The safe and one of the light switches were not working right.

lovely quiet location, with panoramic view from huge bay windows. a joy to wake with the sun up.

The friendly and helpful staff. The large room with high ceilings overlooking the ocean. The breakfast, especially the raspberry cheese cake. The outdoor patio.

Very welcoming staff, super nice breakfast with the best views! A definition of a holiday resort.

everything! fabulous property wonderful garden amazing staff stunning views such a comfortable bed beautiful bed linen

nothing except that the hotel is just too nice it makes it hard to leave and to explore the city ;-)

Staff was super friendly, and they were truly focused on making us feel comfortable. Location was great, walking distance to many bars and restaurants, in a safe street. Spacious paid parking lot. Tasty included breakfast. Super clean and comfy beds.

No free parking lot

Friendliness, breakfast, old 1800 s house, location, location.

A bit expensive, needs to improve water saving systems, plastic toileteries, leaking wc valve.

great accommodations, clean and staff very serviceable

no family rooms for 4

wonderful and relaxed atmosphere, very cozy rooms, nice staff and delicious breakfast

exquisite view from the spectacular terrace - quiet and very comfortable refugio. you can even bring your own beverage and enjoy it on the terrace or the winter garden to end your day

This is a superb small hotel, the highlight being its multi-level terrace looking over the city to the bay, which is full of shrubs and flowers and a beautiful place to have breakfast in the morning. We were very lucky to be able to book at the last minute on a cancellation as it only has 9 rooms. Inside it is spotlessly clean, steeped in history, and well run. We had a very warm reception and found the staff extremely friendly. Ask if you want a room with a great view as not all of them do. We didn’t care as it was only one night and we were so happy to have found such a lovely place to stay.

Only good things to say about this place.

three beautiful terraces to choose from where you can have a cocktail or your breakfast served

A lovely facility superbly maintained. The people who work there were unusually capable, friendly, proactive, and eager to address any issues.