The location is very good, it's around the Minerva, with restaurants and shops nearby. The facilities were wonderful, the AC very quiet and the shower hot and comfortable. The pool was on the small side but otherwise clean and nice. The restaurant was fantastic. The bed was huge and comfortable.

The key cards would always fail and I'd have to go to the reception to re-issue them. The internet would sometimes fail, which was a big thing for me and the only reason I cannot give the hotel a 10/10 score.

Breakfast was so so. Poor meat quality. Eggs and fruit were exceptional.

Offer bacon on breakfast Buffett

they gave access to my room to complete strangers and they rebooked it when I was still saying there . the manager didn’t help at all

it was being remolded while your staying there

Good condition, good price, and good location

not enough place for parking, we have to park in the OXXO nearby.

The room hotel lobby is nice and Resturant food ok. The room was clean but when we stayed there. Staff are very helpful and friendly.

The pool was out of service and there was construction on the 1st floor where our room was

EVERYONE MAKE YOU CONFORTABLE DURING YOUR STAY

THE FIRST ROOM THAT WAS APPOINTED TO ME SMELL LIKE FRESH PAINT. BUT THEY ASSING ME ANOTHER ROOM, RIGHT AWAY!

I love it

the mattress it was a little uncomfortable

The room was spacious and guest service was pretty good, very helpful.

The elevator was small, food was not good ( we ordered different plates and most of them were not good , the onlly thing I liked was the naranjada and pancakes )

Location was good.

I did not like the staffs integrity. I forgot money and jewelry on the bed and I called to get it back and they claimed they didn't see anything. When ever I forgotten anything in any hotel in the US they always return it. So I did not like the stay there and I will never stay there again!!! Another thing, they didn't even have a microwave or fridge for cold drinks.

location

when I took a bath the water was not hot, but I was able to take a bath

It was what I was looking for for the price

Nice and clean

the room

the room

The room size and a great bed

The pool was not taking care of cleaning and allowed guests to eat, drink and smoke in the close pool, I had to go back to my room because of how much smoke was without proper ventilation. There were rules in the pool area that did not allow this but no one verified a proper use in the pool.

staff amable

no había agua caliente

I felt it was really good value for the money. Very nice room. Soft beds which are hard to find in Mexico. The staff were excellent. For one who does not speak much Spanish it was nice to find some staff that had pretty good English. And they were super helpful from the moment I walked in the door until they put me in a cab. I would recommend this place to anyone except for this one thing.

At about 10:00 p.m. an hour after I arrived it sounded like some sort of large generator or something started up. And it created this loud resonating hum that varied in intensity but at times it made the water in my bottle that I was drinking vibrate. When I lay down to go to sleep I found it quite irritating and I had to put my headphones on with noise canceling. When I woke in the morning the noise was still there. Very odd. If it wasn't for that I would have given them a 10 across the board.