clean. easy air con system

the bed was ok. the room was a bit old. no main light only from the lamp.

The room was clean and comfortable and had wifi. It was easy to check in.

General hotel. Good location, as on tram line and just a short walk from Atomic Bomb Dome. Dim lighting in room, but fine. Bathroom like a wet-room - as poster on door explains, the bath water sometimes overflowsflows from drain below sink when you pull the plug!! My kids freaked out as they thought they had broken the toilet, but it drained again after 10 minutes. Just don't leave dry clothing or towels on bathroom floor. Cheap breakfast (500yen), but we didn't avail due to kids and Corona concerns (July '22).

Overall it was a fine stay!

The check-in staff were excellent. I was served by a South Asian gentleman and he was very kind and gave great customer service.

The staff was very reasonable. I enjoyed having breakfast daily. I like the upgrade to the room for accommodations. I like that the hotel had washers and dryers.

I understand it’s an older hotel, but the small cleaning details- dusting, cleaning the comforters would be have been great. I couldn’t see anything but I felt like I was being bit by something on my skin. I didn’t feel this under the covers, but on the thick blankets. The dust was the worst. Vacuuming corners too would have been great. There was so much dust in the corners of the room.

Very close to cheap motorcycle parking and many excellent food choices

It's a very old building. Elevator basically had no lighting.

good

nothing

We traveled as a family of five, three kids under seven years old. The room was so spacious and beautiful, the staff was friendly and helpful. The location was great, near train, tram, and tourist locations! I think we ended up walking most everywhere from our hotel location! Highly recommend this hotel and Hiroshima in general, one of the most wonderful cities we've visited!