Minasi HanoiOi Lakeside Hotel

Staff were incredible and beyond helpful. Sarah was exceptional and john was a great manager who made me feel very welcome. Would stay again!

Friendly - efficient staff ( especially Keisha)

The stag was ingredients and accommodating. We stayed with our infant baby and we had such a great time. The room was clean and really nice. We stayed in the junior suite. It’s spacious and has a bath. It has Nice big windows.

N/a

The location was very good, close to the southern part of the lake and slightly away from the busiest streets. It was central but still relatively quiet. The staff was kind and helped us solve a few problems during our stay.

We booked a Junior Suite, but unfortunately the room did not meet our expectations, especially considering the price. The shower had problems and was leaking, although the receptionist kindly helped us find a solution. The bathroom also had visible mould around the shower and bathtub area. Some towels had holes, the blackout curtain looked very worn and stained, and even the clean bed linen had a tear. Overall, the room was clean enough, but the general condition and quality of the furnishings were disappointing. For this reason, we felt that the value for money was quite poor.