Hostal Lackuntur

A toast to the lovely and patient girls, Cecilia and Lizeth, at Hostal Lackuntur. We had quite some issues with JetSmart (believe me it is Not smart to fly with them) and so our arrival was postponed several times within one day with us finally checking in just before 11PM. But we were ensured all day that there would be someone waiting and that all is fine and such was exactly the case. We had a lovely stay at Hostal Lackuntur and all our requests (e.g. different pillow) were greeted and handled with a bright and honest smile. Communication via translator also worked perfectly and with lots of laughs. We had tours every single day so we were not really able to enjoy the pool, but it looks all perfect. Plenty of chairs and space. Also the community room is very nice.

The hostel is very close to the center and the room was very clean and comfortable. The pool area is great to relax after a long day or to escape the heat. The kitchen was very clean and has great views of the volcano. Lizeth is really lovely and helps with all the questions one might have. The hostel exceeded our expectations and we would definitely stay again!

Lovely accommodation. Great shared spaces. Staff really friendly and helpful. Rooms are simple but clean with comfy beds.

There was nothing.

Close to downtown. Pool area was alright

Staff weren’t the best. Wouldn’t accept my USD bill because of a tiny cut then tried to give me one they wouldn’t have accepted. Would let me pay in CLP but gave the rest back in CLP instead of USD