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교통이 불편

its good for short vacation. nice environment

no drinking water heater not working (no hot water) even its on water pressure very very slow parking no waive for hotel guest like other hotels.

I haven’t had breakfast there. It is not convenient

Many mosquitos in the room. The shower head not fix on the wall. No one response my e-mail,

NIL

1. They did not inform me the lobby passcode after i made the booking and so i was stranded outside carrying all my things for a really long time. Message them through the app, no reply. Called their hotline, no pickup. Eventually manage to call another number to get the lobby code. 2. My room password was not also informed after i made the booking. it was only after i took the initiative to give a heads-up of my late check in that they send me the room passcode. there was no one at the lobby/recep. so had i not message them first, i would be stranded outside, again. 3. When i ask for procedures for early check out, there was no reply through the app. Again i have to call and ask in detailed. 4. Now here comes the horror. I called to ask how should i request for no room service. the staff assured me that there will be no room service, as room service is only for long term guest. my booking was only two days. i ask if i can get a label for ‘do not disturb’, staff said no and that there is definitely no room service. Asking if i can change the room door lock password (since lobby passcode is made known to all and card is not required to enter the room), i asked if could change the password but staff said no. Staff assured that no one could enter the room. To my horror, after i came back the next day, a room service was done. Some of my things, deemed to be trash, were thrown away. My things were shifted and falling off the table, seemingly having dropped of the table during the room service, are carelessly placed back as they were on the verge of falling off the table. Lights were even switched off after i entered. Called the staff and said she will follow up with me with a call, but never did. She did asked pictures as prove of evidence, and i provided via the messaging app. There was an apology message, but no pickup after i tried to call them back. 5.

The main purpose of this trip is to take my mother to SNEC Hospital, so there are only two things that I feel okay with: the location, under 10 mins to SNEC by taxi/grab and it having a kitchen, because I need to cook while taking care of my mother.

1/ The staff changed the address at the last minute; they informed me just 5 minutes before the flight. Imagine if i don't know about it and I couldn't buy a SIM card when I arrive, what would happen? 2/ Everything in this building, including the apartment, seems like it's still under construction. There's a lot of dust, and the wardrobe is dirty. We dare not use the wardrobe and towels. 3/ If you're hoping that someone will come to clean every day, the answer is NO. The price of this apartment is not cheap, and everything in the apartment seems to be gathered from different people. there was 2 different beds in my room, one short and one tall. :)) They have a few bowls, plates, glasses and utensils, and they are very dirty. I had to boil water and wash everything again. 4/ The location is NOT SAFE for female traveller. I think this is Indian area. At night, everything around is quite dangerous, as there aren't many streetlights, so it's very dark. I can see a lot of Indian people sleeping on the sidewalks. The nearest MRT/Bus station is about a 15-minute walk away, don't have much restaurant or convenient near by. The only option I should recommend is order food from Grab Food.

Room

No elevator No good service

Very close to Sentosa Island

No Self service laundry

Furniture needs to improve