An exceptional hotel chain. Had stayed in one of those before, and was very pleased and was not disappointed this time either. Exceptionally clean and nice, bright, cheerful room. Would certainly recommend to anyone.

Cutely decorated. Microwave in the lobby. Included breakfast

Very pleased with the pool table area, bathrooms, pool.

Gym size

Price convenient

Children placed above room

The property was very clean and tidy. Everything was conveniently located and there was a concierge available 24/7. I loved the common area with the pool table and the gym was the nicest I’ve been in.

Everything was very nice. I have no complaints.

Kids lined the pool I liked the no carpet

No hot tub

Price and newness

Children

Cleanliness, new, kid and dog-friendly

Breakfast time and layout of meals

This hotel exceeded my expected. It was clean, modern, had ask the expected amenities and more. Breakfast was phenomenal. Snack bar, store was a great bonus for those wanting something but not wanting to run out. Will use again, will recommend to others.

There was nothing we didn't like. It was a perfect stay all the way thru.

location and clean environment

nothing

Always clean and friendly - excellent value!

Pool not open until 9:00 am

Clean and new

Nothing

I liked the clean, comfortable room. The staff was also kind.

I didn’t like being on the first floor by the pool, there was some traffic and noise which I don’t particularly care for. I will request a higher floor next time.

Very clean, great staff, great location

Nothing

It was clean and had plenty of amenities. Staff was pleasant.

Nothing

Very nice hotel

It was fun to see, “welcome Stacy” on the TV screen. It made me laugh. I find most pillows in hotels terrible, look fluffy but flatten out when you put your head on them. The Sharonville pillows were much better. The hostess was very sweet. The whole place was very clean. I loved the common area decor, the colors and wall mural were fun and a celebration of Cincinnati. I would stay here again if I needed to.

I liked everything. Not one thing was unpleasant!

Very clean and comfortable Bed was perfect and breakfast was very good

Breakfast was great. We loved how the lobby area was designed with comfort and community in mind. Our family spent afternoons enjoying time together in the common areas. The outside accomodations were also comfortable and unique. We felt very safe. Beds were great!!! TVs were excellent, however streaming services were less than ideal.

We made reservations in advance and requested connecting rooms or at the very least rooms that were close. We arrived to find that rather than placing our rooms on reserve they were rented out on a first come basis. We were placed in the rooms they had available and ended up on completely different floors. I feel like if a hotel boasts that it offers connecting rooms, and you make reservations with that in mind and specifically ask for them, then the staff should do what they can to meet those expectations, if they do not have connecting rooms available when you make the reservations they should inform you as such so you can plan accordingly. This was a family trip, and we were separated by floors, not doors, so in order to spend time together we had to meet in the common areas of the hotel or pack six of us into a single room with only one chair.

Location was OK as long as you had a car to get around. Location was just off Interstate 75 and was easy to get into Cincinnati downtown to get to the beautiful Cincinnati Museum. Bed was very comfortable. Loved the window shade/curtain. Large nice TV, plenty of electrical connections that were easy to access. Fast, large elevator. Workers on site everywhere taking care with their jobs. Large number of snacks to purchase, breakfast was provided. No microwave if you need that, but there was a small refrigerator and very handy ice machine in the hallway wall.

Unfortunately, the construction of the building should have used better measures regarding sound, seemed to be easier to hear noises from other rooms and the hallway than I have noticed in other hotels - but this did not disrupt my sleep.

Newness, decor, comfort and cleanliness was all great

Nothing

Beautiful, clean, very nice property!

There was nothing that stood out to me about the property that needed improvement.

Rude front desk help.

Make sure what you have as amenities are in the rooms.

Very clean, room was warm felt like home

Nothing

Everything was good

It was a nice, clean place. The breakfast was great! Loved there was an area with games and the pool table. We took advantage of the pool table. Loved you could buy convenience food/drinks if wanted. Rooms were nice and clean. Very modern feel. Shower was nice and clean. Liked the soaps/shampoos/lotions. Very happy with our stay! Friendly staff too!

Nothing

The room was clean. The bed was comfortable. The bathroom was ample and the shower was excellent with nice hot water, soap, shampoo and conditioner easily available. the towels were super nice. The heating of the room was quiet and set at a comfortable temperature. The window was large. The room was quiet considering the proximity of the interstate highway. The breakfast was really pretty good. The staff helping with breakfast were helpful.

The room felt it was designed by kids for kids. There was no closet but a simple pipe with hangers as well as unusual hooks for hanging bags. The material for the sheets was fairly inexpensive. The setting was unremarkable -- looking out on another hotel's parking lot and the I75 highway.

Good facility

No micro wave

Excellent breakfast. Terrific staff.

I would have liked darker blinds in the room.

It was very clean and welcoming.

We have stayed at this Tru before. It’s now our go to when in Cincinnati. Very clean, friendly staff, breakfast is sufficient, price is right.

There really wasn't anything wrong with our stay