Views incredible from the property. Host very responsive with questions Kids love the pool

Views were beautiful, overall stay was ok. Water heater only lasted for 1.5 showers. We only had one trash bag. Reached out to host who said they would bring more and they never did. Shower curtains were so long that they hung on the floor of the shower so you were stepping on them the entire time you showered. Used the oven to only realize there was no oven mitt to take the pan out.

Very nice place.. close to downtown . You can see ober mountain from condo..

So, the condo itself is really cute. Check-in was easy. The parking is great. Spots very close to the condo. Nice complex it's located at. Here's my issue: I pay a cleaning fee, that not only assures that we leave the condo nice for the next people, but that the prior people do the same for us. We checked in and went to the market down the raod and got a frozen pizza. When we came back, pulled out a baking sheet to cook it on and it was gross! Greasy, nasty, unwashed. So I cleaned it and then proceeded to find that there were a lot of glasses and dishes that I wouldn't want to drink or eat off of. So, I washed all the dishes by hand as there's no dishwasher available. I told the owner that this was an issue and he proceeded to tell me that they probably came out of the dishwasher and the dirt was missed. Except, no dishwasher...where is housekeeping in all this? Shelves had nasty crumbs and dust on them. Shower has issues with peeling wall paper and fans in bathroom look like they haven't been cleaned in ages. Just overall cleanliness, not what I expect. Anyway, brought it to the owner's attenition, and he allowed us a 1hr later check-out for compensation. Wow, really? Okay, so that was the hour it took me to clean the dirty dishes and clean up things that weren't acceptable to me? Anyway, hate to ding any small business owner, but really felt like what I said fell on deaf ears. There are plenty of places to stay in Gatlinburg, probably won't stay here again. Also, the clubhouse sold us wood on April 30th, but May 1st refused us even though there was wood available and it was chilly enough for a fire. Girl told my husband they can't sell it after May 1st, Okay then. Trust me, they had wood to sell, felt like the girl just didn't want to have to go outside and unlock the place where it was located. Hot tub and inside clubhouse resources are "under construction" as well. Nice complex if they can get it togethere. The gal I met the first day in the clubhouse lives there and WHAT A SWEETHEART! Next day...not so much. Lol! Anyway, just saying "buyer beware".