convenient location, staff was friendly, plenty of space.

the heater would not go off the thermostat did not work. it was very uncomfortable inside…we had to keep the front door open with fans going to keep it cool

Very convenient location at the heart of Incline Village. Short drive to everything - ski resort, supermarket, restaurant, lake front. The furnitures look a bit worn out - not as bright or new as shown in the photos. Things are kept fairly clean and there are ample kitchen and bathroom supplies. Good heating and hot water even as the temperature dropped to 5 F during our stay. Vacasa did a good job managing this property. Check-in & check-out instructions were clear and easy to follow in their app and also sent via email. We called them on the first night for an issue and was promptly dealt with.