it was clean and the cleaners were very kind people aswel

the steps to walk up to our room were too much espcially with a lot of luggage

the kocation was ok by all standards but just that it was a bit far from a shopping mall . but by all standard it was ok

the staff, the environment and all about the place was fantastic

Everything especially the staff of that night and miss Jeanette she was a great help

Nothing everything was exceptional

staff was friendly and they were willing to assist us in making sure our stay was comfortable. wifi connection was really good. Property felt safe regardless of the fact that it is inside town.

Rooms next to the entrance gate have noise disturbance. we struggled with the car hooting at the gate when they call on security to open the gate for them.

The bedrooms were comfortable and cozy, ensuring a good night’s sleep. The fully equipped kitchen made it easy for us to prepare our own meals, providing a homely atmosphere. One standout feature was the absence of load shedding, ensuring uninterrupted power supply throughout our stay.

The size of the television. It was considerably smaller than expected, which made it less enjoyable for watching movies or relaxing in the evenings.

We did not have breakfast it was just a one night sleep over. So I would know if the breakfast was good or not . It was just bed only basis

N/A

I was honestly expecting more. I regret ignoring all the bad I read and thought I would give Mint Express a chance. But I must say it was clean and the staff were friendly.

We booked a 4 sleeper. We received 2 bath towels. The couch in the lounge was broken. In the 2nd room there is a couch which makes it impossible to close the door so the 2nd couple gets no privacy.

location, though parking space is limited.

lack of a restaurant within the facility

The supervisor was very rude to me

The place is very neat and clean...I would love to come back for another stay

Nothing at this moment

The stuff was friendly and professional and willing to help whenever we needed help...the location is good and very quiet

None

Rooms are very spacious.

*The place is too excluded from decent shopping centers & e-hailing transport takes time to come because they are scared, the place to them is in Alexandra not Sandton. *Essentials like pots were not available in my room only frying pan was & each room should have it's own iron & ironing board to avoid long waiting or atleast have common ironing area. *There was no fan / air conditioner in the room please consider that, heat is now extreme in South Africa. *Bed linen were issued extremely late on Friday 24 November 2023 & towels were not available i only received them the following day.

Functional and fits the purpose.

Couch was beat up!!! Not in the good sense... 😂 😂

Happy

Happy

Bathroom No aircon in bedrooms

Safety and privacy

Signal on tv

I love the fact that they come and do room service everyday, it's great coming back after a long day into a nice clean room. Cleaning lady was friendly and did her job very well!!

The fact that a pipe blew and we were without water for 1 whole evening and the next morning. I hated the fact that a staff member told me that I must fill a bucket of water from 1 of the taps outside and use that. Mint hotel should have provisions for times like those. That was really really BAD service!! And the following day when the water came back on, it was difficult to take a shower because the water came out little bit at a time and it was cold. When I pay for a service, I expect to have the full experience nor half. I hope you will make provisions from now on, get jojo tanks or whatever.

Clean and quiet

Had to beg for an iron and ironing board

Easy check in

N/A

…

The initial room we booked was no longer available. We had to wait for about an hour waiting for whatever to be sorted because the place was over booked and no units were available. We received a room after 30 of waiting. The room we had had no towels. Had cockroaches everywhere. The couch is FINISHED.

The location and how peaceful it is

Shower doesn’t have pressure, the water comes out slow

The warm welcomed at the receptionist and they me assisted with my luggage to the room. I love to clean up after eating and washing the dishes, the liquid soap and the kitchen towel were available for the chores. The facilities are exceptional clean and accommodative. Indeed, I have recommended my travel agent to make more bookings for our staff travelers when they come to Johannesburg.

During pick nights the parking bays next to the hotel room was full and it was raining on the day of arrival. Due to the strong wind accompanied by rain the outside floor was slippery for safety.

The service The cleanliness Cost

They were no condoms in the room. I had to go buy and the vending machine didn't take R100 notes

Staff cleaners helpful

Dstv for sports channel only netflix and YouTube provided

The beds were supper comfortable

There should be bedroom keys, and bathroom keys. There were no pots when we got to our apartment

The room had a few pests crawling around

The staff were accommodating with our request be moved to a ground floor room.

My initial request for a ground floor apartment was not noted down even though it was communicated to me that it would be.