Las instalaciones, la vegetaciòn, piscina y desayuno.

Falta un poco modernizar los baños. Lo demás todo bien.

El restaurante no es bueno. El desayuno es normal para abajo.

Nada, una falta total de respeto.

Llegue a las 21hs, cansado, luego un largo viaje y me dicen en el hotel q mi reserva no está y q es un error de booking y q se yo dejándonos a la deriva, sin alojamiento, la chica q nos atendió con total falta de respeto y 0 empatia nos dice q ella no puede hacer nada, nunca más, son cosas q no pueden pasar pero si pasan, jamas volveré a pisar ese hotel.

Everything, it was a great experience. Staff was very friendly and the hotel was just wonderful.

Location is really good

Check-out Is at 10am, air conditioning doesn't work

the room is very old and lack of facilities

Excellent breakfast

Tea/coffee stuff not provided in the rooms

beds, pillows and sheets

Nice reception

Restaurant

Very nice and quiet place, perfect for family vacation

Building need update asap. It looks like a great place back in 1980

Very loud noise coming in from the street all night

location

BE CAREFUL, THIS HOTEL IS NOT 4 STARS! much under quality. We had issues with the very poor communication, nobody answering our several questions we asked (and reminders) to plan our stay, incurring in high costs afterwards. The staff knows the answer but they simply never answered. Our question was how much must we pay once we arrrive, they simply answered what the exchange rate, and they didn't state the commissions and taxes increases the price more than 30% than what is written in booking. The staff didn't say sorry, on the other hand they were obstinate. In general this hotel is not at all 4 stars, quality in general is not optimal and the room card didn't work some times.

No kettle in the room

The long porch at the entrance looks nice.

Breakfast was limited. Hotel is generally runned down, needs renovation. 90's television! We're in 2022!

The TV with a dangling cable did not work; when they fixed it the stations suddenly stopped working; nor was there enough paper in the bathroom; when we came back from the falls we had no towels to bathe in; employees don't seem happy and are not friendly; breakfast below average. After 6 there is nowhere to have a drink; the restaurant closes and does not reopen until 8 pm; which forces guests to walk to the center to find where to eat; The internet works at times and most of the time not even that, which forced us to use data and calls to be in contact with our country. I do not recommend it at all

The TV with a dangling cable did not work; when they fixed it the stations suddenly stopped working; nor was there enough paper in the bathroom; when we came back from the falls we had no towels to bathe in; employees don't seem happy and are not friendly; breakfast below average. After 6 there is nowhere to have a drink; the restaurant closes and does not reopen until 8 pm; which forces guests to walk to the center to find where to eat; The internet works at times and most of the time not even that, which forced us to use data and calls to be in contact with our country. I do not recommend it at all

The room was nice and clean and had air conditioning (though unable to adjust the temp). Shower was hot and water pressure was good. Restaurant was good. Breakfast was good and the pool was a nice bonus. Location was also good because it was so close to the three borders, though farther from other restaurants.

The hallways were dark. The toilet was old and crooked. The AC could not be adjusted. Also the location was a little far from other restaurants though there were 3 or 4 close by.

roomspace, bedsize, balcony, shower

wifi speed, limited breakfast, quality of diner

Safe, clean, great stuff.

Nice staff

Needs updating

the pool was great, the breakfast was very good and the room was very clean every day for our 3 nights stay with great view for the jungle and the river

Fernando the manager was very helpful when there was an issue and there was a gift in our room to say sorry when we arrived. The pool is big and there are plenty of loungers.

The dining room in the evening was very quiet with just a few guests eating there.