Nothing

The cleaning. I found a preservative.

clean and very good service

n/a

it was clean

at the beginning they didn’t wanna give me the room I booked

Excelent customer service. Will be back for sure!

NA

Location was good Staff were polite

Overpriced during carneval Hotel had no capacity to serve breakfast to a full hotel so we waited for a while Room was never serviced as staff were overloade Room had no ventilation

Good AC

Hotel works with untrustworthy company for carnival tickets. They lie about avaliability, take you somewhere in a taxi and then try to overcharge you. The breakfast is overly greasy, the whole breakfast process is chaotic and involves lot of waiting. For the staff it is apperently very difficult to adhere to dietary restrictions of quests. Quality/price wise the room is far under level.

good staff good value

The Location

Filthy, super basic, didn't have the promised water and bathroom kit, I will never stay there again, I was not expecting a palace but that to was dirty, the cup in the bathroom, for water or water drinking, was nasty, the bed sheets are pretty much not changed from one guest to the other, that was smelly. On another subject the water pressure on the sink and the shower is very poor. Also, we reserved a room for 2 (two) people and they give only one to well, we had to call for an extra Howell, which i think it was the dog's towel. And the air conditioning,,, OMG, was like having a fan that never refreshes you And on Top of everything this is the first time we have to wait for the guy at the reception to go and take a tour to the room when we were checking out and our cab was already waiting and he has an attitude because I'm desperate to leave as my cab is waiting for his 10 minutes tour to the room if we stole or broke anything on that filthy and super basic room. NEVER AGAIN!!

The Location is Great

There is not lamps at the nightstand so atmosphere is like a hospital. Toilet was not completely clean. At the breakfast there was a mass quite noisy. Towels are too used.

average room

staff not helpful location in the middle of no where

location

facilities were a little outdated

AirCon works great. Hot shower. Soft bed. Fast WIFI (50-100 down, 20+upload) actually fast enough for me to work online. good breakfast. comfortable all around. almost zero street noise heard in the room

A nice hotel like this should have free coffee available throughout the day. Easier to get work done if you are working online in the room all day. doors do not block much sound. if someone else on your floor is watching a movie loud at night, you can hear it clearly.

The people that work there

The room the bathroom we’re disappointed