The floors and bathrooms were very dirty. Arrived with crap in the toilet and it didn't flush very well at all. All rooms have A/C yet Booking.com charged me an extra $10 to have a A/C. Kind of a joke. I would pay around $75 per night but not around $100.

Very comfortable place to stay and very friendly staff. Will stay here in the future when we come to visit with family who lives in the town.

staff was super friendly and accommodating! great location. they are updating and working hard to make improvements!

na

the manager was amazing. I booked for myself and child and then ended up checking in by myself and then twist my son his dad and aunt ended up staying with me.

Staff was very welcoming and pleased to help

N/A

The front desk clerk was really friendly with lots of suggestions on what to do and where to eat. Loved the location. Easy walk to restaurants and coffee shops. There is a laminate floor that is always more clean than carpet.

We seemed to have lots of noise from the people upstairs

location and cleanliness

Very friendly staff super helpful, hot showers

the guy was very nice

ants. wasn’t much of a selection for breakfast and still a little frozen

Very friendly staff, they were willing to help with all accommodations.

The bathrooms sink could use an update.

it was clean

break fast was not enough I got charge for it

Location was great, near shopping, restaurants, and the public market. The facility is older, and comfortable rather than luxurious. Room super clean, the beds comfortable, and lots of hot water for showers. The young man running the office was friendly and very helpful, and his co-worker, Archie the goldendoodle, was the best greeter ever.

Had some trouble getting the room temperature consistent. It seemed to just keep heating up as long as the unit was on. That's the only thing I could possibly complain about.

The staff was good, receptionist was very nice and check in was smooth. Location was nice, right in the centre of lots of food options & some shopping. The heater worked well in the room & kept us warm through the cold Wenatchee night.

The room was pretty dirty. The person who stayed before us clearly had black hair because it was all over the shower wall and in the bed. The pillow cases were from the USA health department so that wasn't a good sign either. We had extra guests, there was about 30 dead ants in the bathroom and we had a few try to get in bed with us as well. When I had a shower in the morning & went to grab a towel off the towel rack the whole thing fell apart. The bar fell off as well as the hinge holding it to the wall, the loud crash it made startled my husband awake.

understanding front desk employees

the sheets were extremely dirty with hair all over, asked for an extra pillow and was told that they couldn’t find any, was not clean in any way shape or form.

Comfortable environment

Loose shower drain hazard and loose toilet