Hotel Okura Manila at Newport World Resorts

It is quiet. Staff are accommodating.

Not kid friendly. Less choices in the breakfast buffet.

Clean and attentive staff

None

Hotel Okura is truly one of the best places I have ever had the pleasure of staying at. From the moment you step in, the ambiance immediately makes you feel welcomed and transported into a world of elegance, comfort, and tranquility. Every detail feels thoughtfully considered, and the entire atmosphere is simply beautiful. What made our experience even more memorable was the food. Everything we tried tasted incredibly fresh and beautifully prepared. You can genuinely see the passion and attention to detail that the chefs put into their craft. The presentation, quality, and flavors were all exceptional, and what stood out to me most was how consistent everything was. The service was just as impressive. The staff were attentive, polished, and genuinely warm without ever being intrusive. You can tell that everyone takes pride in what they do, and that level of care really shows throughout the entire experience. Hotel Okura is more than just a beautiful place it is an experience. The combination of the stunning ambiance, exceptional food, and thoughtful service makes it a place I would happily return to again and again. Truly one of those places that leaves a lasting impression.

The Okura is a beautiful hotel, which is walking distance to the Manila, International Airport, and about a 15 minute car ride to the BGC. The pool area, gym and spa were very nice. Food was good and the personnel were excellent. However, for a hotel at this price point there were many issues.

Unfortunately, there were a number of problems with our room. **MOST DISAPPOINTING - On or last night we were so looking forward to using the beautiful Japanese wooden soaking tub. But after dinner, when we began running the water, the tub became a third fall and still wasn’t warm let alone hot. Very, very disappointing and considering the other problems we just gave up on asking for help. Other issues 1. Tv would effectively work. 2. It took a long time for hot water to get up to a reasonable temperature. 3. The shower room drainage system didn’t work properly, so it often flooded the entire bathroom, and I would assume that cleaning staff must’ve seen the wet towels all over the floor. 4. Minor - but just one more thing :The way scale didn’t work… Probably not a great idea to have a light powered scale in such a dark room. 😖😖Since we paid a premium price for that particular room, I would’ve expected a better situation, especially with regards to water and the beautiful wooden soaking tub, which we never got to use… a real disappointment.