Nerva Accommodation

Excellent location

Friendly check-in

The most important thing I really appreciate about this place is the excellent location. It is only 8 mins by walk from the Colosseum, about 19 mins from Trevi fountain, shops and top restaurants are everywhere near the airBnB. The staff are nice and welcoming as well. The airBnB is not a usual accommodation and services I am used to in the US but I do like its unique features.

These are the things they need to improve on at the facility. They caused minor inconvenience to me but they didn’t significantly affect my overall vacation in Rome, Italy. 1. I wish they were more responsive to messages on booking.com when I arrived at the airBnB. I had to reactivate my primary US # to call the front desk because I couldn’t access the main building. I recommend they send the codes to access the main building and reception office for check in prior to guests’ arrival. I had to press the building code to get ahold of the front desk staff but it’s extremely hard to understand because it’s very noisy outside, the accent was a little challenging and the sound quality of the speaker was really bad as well. 2. The breakfast was okay and the coffee maker was broken the entire stay. It was not a huge deal for me because I actually preferred to have a delicious breakfast with cappuccino at the nearby cafes. 3) The room is very small and the sink is the lowest and tiniest sink I have seen in my life. 4) Lastly, the walls aren’t sound proofed. I could literally hear my neighbors next-door talk and all the people who ate in the cafe.

The apartment was quiet and clean. The manager was personable and very helpful with restaurant recommendations

The check-in process was very clear, and the room clean up each day was appreciated. I didn't use the kitchen because I was out all day, but the facilities seemed good at a quick glance.

Unfortunately my shower didn't drain, so I had to take very quick showers. The fixings in the room (power points etc) were not fitted very well and some were falling out. The rooms are not very well sound proof either, it wasn't too much of a bother for me but if you're a light sleeper it would be difficult I imagine.