Tavia Phu Quoc

the location is great. Staff super friendly and attentive specially Hai who is above and beyond to assist us throughout the stay.

Breakfast is not much options and portions not large. During our stay, there was big group of tourists, but food was not enough for whoever came late for breakfast like us.

The location is central as it's close to restaurants, bars and the beach (we couldn't swim at the beach as unfortunately it was filled with rubbish and litter with sewage pipes running out onto the beach from resorts). It's also 10 mins to the airport which is good and on the main free shuttle bus route to the cable car and Grandworld. The room was spacious, fairly modern and clean with a big balcony. There was a fridge, good air con, fan, toiletries, good hot shower, comfy bed, so it had everything we needed for a few nights stay. The man on reception was very friendly, helpful and welcoming when we arrived, offering a room upgrade.

Our room had a gap under the front door so we had hundreds of ants in our room, we tried to use the doormat to stop this but it was frustrating every time we came in and out of the room. The bed sheets had lots of stains on, we'd recommend they need to be replaced. The breakfast buffet was quite basic and sparse, there could be more options there like fruit, pastry, juice, milk etc. It is just eggs and a small offering of bread. The bar and restaurant at the resort was closed so there wasn't much atmosphere which was a shame. The pool area could've been cleaner, there was lots of leaves and greenery in and around the pool. The room was very bright when the sun came up, it needed a curtain over the glass door.

A lovely little resort very well located for exploring the many things to do in the area. The staff of the house was incredibly nice and helpful! Whenever we needed help with something - it was always taken care of immediately and competently. That was amazing. Thank you very much and all the best for the future!

I have nothing to complain about, everything went perfectly.

The resort was pretty. And beautiful. Clean. Spacious

No extra mirrors in room. Not tourist friendly. Language barrier from the reception. Need to upgrade more on being tourist friendly and helpful.