House itself was as advertised—clean and in a nice neighborhood. However, upon arrival, the pool (main reason we booked this property) was green with algae along the sides and bottom. Had sample tested—no chlorine!!! After numerous messages, the pool was shocked on day 3, but not actually cleaned, so of course the issue was never fully resolved during our week-long holiday stay. Ultimately, we did receive a credit for the poor condition of the pool. Unfortunately, however, we do not recommend this property if being able to use the pool is important to you.

We arrived on Saturday June 25. Upon arrival we were met with 3 large outdoor trash bins overflowing with garbage that smelled as it had been there for weeks. You have to walk past it to get in the house. It was disgusting. The advertised sparkling pool was covered in green algae. I wouldn’t let a dog swim in that. The main reason we rented this house was for the pool for our 10 year old granddaughter. I immediately called Vacasa and was told they would get someone out that afternoon. No one ever came. I called and texted every single day multiple times a day and no one ever Showed up from Vacasa to Get the trash or service the pool. Garbage pick up was on Monday and we took all that trash to the street. I will add that there were 6 of us in the house and we didn’t fill up one of those bins the entire week. So, I wonder how long that trash had been out there. The algae continued to get worse and still nobody came to clean the pool. Our granddaughter was heartbroken. Finally, by Tuesday night someone at Vacasa calls me back and offers a forced move. Of course, a week before July 4 th, there were no other comparable houses available. The advertised gas grill was so nasty it couldn’t be used. Some of the outdoor furniture needs to be disposed of. My husband fell out of one of the Adirondack chairs that was broken when he sat down not seeing it was broken. Luckily he was not hurt. Vacasa finally issued a partial refund, but I feel it wasn’t enough. We would have gone somewhere else to stay if we could have found something. On numerous occasions I asked Vacasa to have a manager calle me. My requests were totally ignored. I sent them daily pictures of the pool and they never sent anyone out to clean the pool.I kept getting canned text responses saying a ticket had been created and someone would get back to me. My husband ended up buying a pool brush, and the necessary pool chemicals to clean the pool himself ( we had our own pool for over 30 years)so our granddaughter could swim the last 2 days we were there. I was so stressed at the end of the week from trying to get a response from Vacasa, I need another vacation. I will say that the house itself is lovely and the interior was clean. But, with all the other issues, my vacation was ruined.

From the second we opened the door, we knew this was going to be a wonderful vacation! This house was perfect for our family - plenty of room, well-stocked, perfect location, and the pool was amazing! We have never been as happy with a vacation home as we were with this one, and we can’t wait to come back!

From the second we opened the door, we knew this was going to be a wonderful vacation! This house was perfect for our family - plenty of room, well-stocked, perfect location, and the pool was amazing! We have never been as happy with a vacation home as we were with this one, and we can’t wait to come back!

Everything was great except it rained about 50% of the time. The pool was not heated and the step up to the house was too much, especially since we had to catty or bags and food up the stairs. It kicked our a--es

Everything was great except it rained about 50% of the time. The pool was not heated and the step up to the house was too much, especially since we had to catty or bags and food up the stairs. It kicked our a--es

Quite neighborhood, clean house, well taken care of. St. Augustine is a nice slow pace city to visit, did rain most of the time for the month of March.

Quite neighborhood, clean house, well taken care of. St. Augustine is a nice slow pace city to visit, did rain most of the time for the month of March.

Took a quick end-of-semester trip with my 15 year old son and our two dogs. This was the perfect rental for us! Very clean and comfortable, very secure yard for the dogs to explore and close enough to walk them to the beach. Also loved the outdoor shower with removable sprayer so I could wash off their paws after the beach. The dogs also loved being able to relax on the back deck in the sun. Short drive to downtown for exploring with my son too. We hope to be back after school gets out in May, this time with my husband, and when it’s warm enough to use the pool!

We loved everything from beginning to end. The management company changed after our reservation was made and everything switched over seamlessly. We've used Vacasa in the past and will use them again in the future. As far as the house, it was perfect for our party of 5. 4 adults and a child. The kitchen had many more amenities than larger houses we've stayed in in the past. There were coffee makers, toaster, crockpot, air fryer, and any utensil or pot or pan that we needed. We absolutely loved that it was pet friendly and we were able to bring our guys along for their first vacation. Fenced in yard was perfect for them, nowhere for them to be able to squeeze out. Pool was clean but chilly, but expected for that time of year. Fun little game room in the downstairs garage area.. The only access to the main house is a set of stairs which may be difficult for some but was fine for us. It was close to the beach and close enough to St Augustine to not feel left out of anything. We would definitely stay here again in the future if we chose the area again, if not, would use vacasa to find something else. Their app is very informative and user friendly.

We loved everything from beginning to end. The management company changed after our reservation was made and everything switched over seamlessly. We've used Vacasa in the past and will use them again in the future. As far as the house, it was perfect for our party of 5. 4 adults and a child. The kitchen had many more amenities than larger houses we've stayed in in the past. There were coffee makers, toaster, crockpot, air fryer, and any utensil or pot or pan that we needed. We absolutely loved that it was pet friendly and we were able to bring our guys along for their first vacation. Fenced in yard was perfect for them, nowhere for them to be able to squeeze out. Pool was clean but chilly, but expected for that time of year. Fun little game room in the downstairs garage area.. The only access to the main house is a set of stairs which may be difficult for some but was fine for us. It was close to the beach and close enough to St Augustine to not feel left out of anything. We would definitely stay here again in the future if we chose the area again, if not, would use vacasa to find something else. Their app is very informative and user friendly.

Took a quick end-of-semester trip with my 15 year old son and our two dogs. This was the perfect rental for us! Very clean and comfortable, very secure yard for the dogs to explore and close enough to walk them to the beach. Also loved the outdoor shower with removable sprayer so I could wash off their paws after the beach. The dogs also loved being able to relax on the back deck in the sun. Short drive to downtown for exploring with my son too. We hope to be back after school gets out in May, this time with my husband, and when it’s warm enough to use the pool!

a couple of friends and I stayed for a birthday weekend, it was perfect! so cozy! this company has been amazing to work with also!

Great property and neighborhood. One bedroom had been updated, different from booking pictures. Nice update. Yard was nice but our weather didn’t allow use of pool. The agreement asked us to replace supplies used but we had minimal garbage bags upon arrival (2) and no food baggies so we didn’t replenish. There was very little laundry soap but we did supply a bottle when leaving. Would definitely recommend this property and would rent again!

This property was super clean and had everything that we needed during our stay. The game room was a complete and awesome shock to us. The beach is walking distance from the house. There was hardly anyone at the beach during our stay. Felt like our little paradise. The beds are all super comfortable. We did not have any issues so we did not have to Contact anyone during our stay. We did receive a call before we arrived to let us know that there was some debris in the pool due to a recent storm and that the pool is scheduled to be cleaned in 2 days. There was some leaves but nothing major and did not stop my kids from getting in. Would definitely stay at this property again.

We really enjoyed this house, Very with stocked with everything you need for a week long vacation. The pool was very nice, nice quiet neighborhood. Beach was a short distance away, we drove, because you can drive on the beach. This unit is close to some great restaurants, The Oasis was great, Safe Harbor was great, and Island Donuts was amazing, The Pizza At Romano's on the beach was the Best Pizza we have ever had, Bar none!. Hats off to the owners for allowing this property to be Dog friendly, Our little Mountain Fiest loved the ocean. Thanks Again for a Great Vacation

We really enjoyed this house, Very with stocked with everything you need for a week long vacation. The pool was very nice, nice quiet neighborhood. Beach was a short distance away, we drove, because you can drive on the beach. This unit is close to some great restaurants, The Oasis was great, Safe Harbor was great, and Island Donuts was amazing, The Pizza At Romano's on the beach was the Best Pizza we have ever had, Bar none!. Hats off to the owners for allowing this property to be Dog friendly, Our little Mountain Fiest loved the ocean. Thanks Again for a Great Vacation

The home was great but the stairs for seniors was too much. The beach was too far for us to walk and you needed a permit to park on the beach. The home and grounds were perfect. My son and his wife used the pool and loved it. Thank you for opening your home to us.

Really enjoyed the house, loved that it was Dog friendly, pool was nice, located in a very nice neighborhood, we walked everyday and even at night. Great restaurants nearby This review was submitted while the home was managed by a different property management company.

The home was great but the stairs for seniors was too much. The beach was too far for us to walk and you needed a permit to park on the beach. The home and grounds were perfect. My son and his wife used the pool and loved it. Thank you for opening your home to us.

Really enjoyed the house, loved that it was Dog friendly, pool was nice, located in a very nice neighborhood, we walked everyday and even at night. Great restaurants nearby This review was submitted while the home was managed by a different property management company.

The house was very clean and well appointed. The stairs are a problem for seniors and well as the walk to beach. The yard and pool are well maintained. This review was submitted while the home was managed by a different property management company.

The house was very clean and well appointed. The stairs are a problem for seniors and well as the walk to beach. The yard and pool are well maintained. This review was submitted while the home was managed by a different property management company.

The house was perfect for what we needed, our dogs loved the yard and the outdoor space was perfect for family entertaining!

This is an adorable house. Very clean. Well maintained. Really nice pool. Just a short walk down the road from an amazing beach or you can drive and park your vehicle right onto the beach. Close to local restaurants and attractions. We had a blast!

This is an adorable house. Very clean. Well maintained. Really nice pool. Just a short walk down the road from an amazing beach or you can drive and park your vehicle right onto the beach. Close to local restaurants and attractions. We had a blast!

House was absolutely perfect. Very clean and comfortable. Nice and peaceful neighborhood.

House was absolutely perfect. Very clean and comfortable. Nice and peaceful neighborhood.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This beach house was the perfect stay for myself and family. The fenced in backyard was perfect for our two goldendoodles! And we loved having our own pool! The house was located in a quiet neighborhood with a short walk to the beach and just a 10 minute drive to downtown St. Augustine! It was cleaned well and had everything we needed! Would definitely stay here again in the future!

Rating Details:The property manager was very helpful.The vacation rental was very clean.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:This beach house was the perfect stay for myself and family. The fenced in backyard was perfect for our two goldendoodles! And we loved having our own pool! The house was located in a quiet neighborhood with a short walk to the beach and just a 10 minute drive to downtown St. Augustine! It was cleaned well and had everything we needed! Would definitely stay here again in the future!

Great house, clean and comfortable. Not too far from the beach and included a lot of beach stuff as well as an outdoor shower to rinse after the beach. The mattresses could use an upgrade but otherwise a terrific property!

Great house, clean and comfortable. Not too far from the beach and included a lot of beach stuff as well as an outdoor shower to rinse after the beach. The mattresses could use an upgrade but otherwise a terrific property!