Mercure Tangerang Centre

Lovely building, nice sized rooms

Loud announcements from 3:30am each morning

Great customer service from staff.

Room size a little bit tight for space.

Clean and modern interior, the room was comfortable and practical for all our needs. The staff were very friendly and nothing was too much trouble, especially Indri and Irvan on reception, a real credit to the company name. The rooftop pool area provided welcome rest, even several rabbits sharing the area up there! That’s great for young children. It’s certainly the staff that are the best thing about the hotel, cheerful and friendly throughout. Food was adequate but after each one I didn’t feel that excited about what I’d eaten, rather just ‘okay’ really.

The property is situated in a somewhat unattractive area with nothing much around. Main shopping or eating out is a taxi ride away in most cases. The noise from traffic can be heard constantly even with the windows firmly closed. A mosque is located nearby so expect to hear the call to prayer at those times. Food is adequate rather than outstanding.

The room and the staff

The shower didn’t have soap only shampoo and towels were disgusting looks like rugs. They must change it into new ones.