Kind staff Clean room Equip both private and public bathroom Chill common area WiFi among the whole place Laundry free in a solo room Wonderful dinner you should definitely give it a try

Nothing at all

The owner was warm and welcoming from the beginning. I was her only guest during a particularly slow week, and she took the time to sit and eat dinner (which was delicious, homemade, and plentiful) with me. The facilities were clean, the toilet seats were heated, and the tatami was in great condition. I felt at home during the entire stay, and wished I could have booked another week!

I found that the slippers provided were a bit too small for my feet.

Great location, in walking distance to restaurants and the shuttle bus stop

Walls were very thin so you could sometimes hear other guests

I wanted to give this place an 8.5 but it wont let me. :( The owner was so lovely and told us stories about her husband making some of the items shown in the lobby like bamboo instruments and the ice skate shoes. They looked after our luggage after checkout for a few hours while we were out. The communal kitchen area was great with tea, coffee, microwave, toaster, kettle and tv. We chilled there for a while because it was raining. They also make their own soba and serve it in the restaurant. You dont have to be staying there to enjoy the soba. The whole hotel was very clean like the onsen and sinks in the corridor. Our room was very cute. The hotel is a short walk from happo information centre bus stop. Im not sure if they have a ski storage room as we only stayed 1 night before moving on.

The onsen was only available from 5-10pm so you cant have a morning shower. Theres no tissues or tea or coffee in the room. Theres also no elevator which doesnt bother us but I always mention it because if you have heavy or large luggage just know you will need to carry it upstairs. There is no yukata to wear to the onsen. We had to set up the futons ourselves which is fine but I know some people that wouldn’t enjoy that. The soba restaurant is only open for lunch so if you plan on skiing every day you will never be able to try it. :( The wifi didn’t work in our room but did work 3 meters away from it in the corridor so we would just go sit on the couch in front of the communal fridge or in the kitchen area downstairs to use it. I would definitely stay here again but i would ask for a room closer to the middle of the hotel so we could get some wifi connection in our room.

clean, close to the bus terminal. staff is very friendly and could speak English. they also serve very tasty soba (paid).

the noise from upstairs can be hear.

All was normal good and as expected. Has some facilities for preparation of basic food and a microwave.

Nil

we love the family atmosphere, it’s really like staying in a B&B at the snow with a lovely Japanese family looking after you. this is our 2nd stay at Ringoya, and the first time with 2 small children who had a great time. we would return again if we come back to hakuba

amazing property and staff. couldn’t fault it