The hotel overbooked itself and gave away our room I reserved for 4 people. They tried to give us a room for 2 and then gave us a room with 2 double beds. It was not a comfortable stay. Now I need to call back when the manager is on duty to get a refund for our suite they gave away.

Fantastic value and location. Parking garage is convenient. Windows can be opened for fresh air. A short walk to Rittenhouse Square and the Academy of Music

Overall nice stay and good service. Only thing I didn’t like was the hard mattresses.

Staffs were great, friendly and helpful. Would definitely stay here again.

The room was lovely, and quite nice. The only problem was that there was an empty Snapple bottle left from the previous guest that was missed by housekeeping. Other than that, everything was great. I would definitely stay there again.

Check in was delayed about 2 hours for almost every hotel guest, which jammed up a lot of plans. Small room. Wasn’t worth the money. I will definitely look into other hotels next time.

Easy self-parking. Easy check-in. Spacious room. Great location! Kind staff.

It is a shame that such a Warwick hotel ir’s been renovated only to “cover appearances” by the lobby, but the room where we as guest spend more time, being so neglected. Our room smelled humidity, the carpet it was not on the best condition. The bed were not made properly and the sheet was on the outside and the comforter on the inside, we all know comforters are not wash as frequently as sheets in hotels. There was not a AC controller, so we were cold with not choice to regulate the inside room temperature. Our room was a double, but inly ONE towel for all. I called reception/house keeper to order more towels, but no answer. I had to go downstairs to request them in person, just to be told that someone will bring them later to my room. I had to wait about 30 mins for 2 towels. Also, at check in I was not inform about any specials or credits to my reservation. At check out, a different staff member told me I did not use my $10 credit to spend on snacks. Communication not the best. Some ladies had the worst attitude. I definitely wont come back to this hotel.