Nice hotel, comfortable rooms and friendly staff

Very friendly staff. A few hours after getting settled, the stink of cigarette smoke entered our room through the bathroom. My girlfriend has a lung condition so this was serious for us. I speculate that it came through the ceiling vent, perhaps from someone smoking in the room next door. I appreciate the staff acting quickly and sending someone to help us move, including bringing a new room key so that I didn't have to return to the lobby. This hotel is a bit isolated in Wuhan and there are only two restaurants, one of which is a bit pricey, within easy walking distance. We ate at both, but we had to taxi about 2 miles to get to any kind of business area where there were decent eating choices. For this reason, we will not stay there again.

The hotel is nice and breakfast is good too. Lication is close to river, nice view.

Very comfortable hotel, staff available and ready to help!

Have benn to this hotel before. Great riverside view and location.

Good location to main tourist attractions. Required to take a taxi to other parts of Wuhan as it is not in central. Hotel is clean. Should have booked for breakfast inclusive if the price can be better.

Good location to main tourist attractions.Required to take a taxi to other parts of Wuhan as it is not in central. Hotel is clean. Should have booked for breakfast inclusive if the price can be better.

Comfortable hotel with beautiful river view, and famous food area near can enjoy local Wuhan food.

We were greeted with friendly service from the doorman to the front desk staff. They even helped us get our left overs heated up for dinner. Our room was on the 13th floor and we paid about US 75. We had a great view of the Yangtse river which was really fun. The room was very clean and spacious. I was really impressed that they used biodegradable containers for the toiletries. The internet was so so, but I suspect good for the area. Huge bed. We prefer a firmer mattress with more support, but the bedding was nice. Refrigerator in room was useful for us. The walls were a little thin; we heard the neighbors TV in the morning somewhat. The only downside to being so close to the river is the occasional boat horns are a little loud in the early morning. We took taxis to see local places, like the Guiyuan Temple, which is about a 10 minute ride away. All staff were efficient and friendly, not something you find everywhere in China. We requested several bottles of drinking water and they didn't charge us extra. Although I didn't need it, I believe the front desk could speak English. We didn't try the restaurants, but ordered some fresh squeezed orange juice. When you added the service charge it came to to about RMB 34 a cup, which is pretty darn expensive and the juice was pretty mediocre (as if the oranges used were not very good). Overall, however, we really enjoyed our stay and would definitely consider going again.

We were greeted with friendly service from the doorman to the front desk staff. They even helped us get our left overs heated up for dinner. Our room was on the 13th floor and we paid about US 75. We had a great view of the Yangtse river which was really fun. The room was very clean and spacious. I was really impressed that they used biodegradable containers for the toiletries. The internet was so so, but I suspect good for the area. Huge bed. We prefer a firmer mattress with more support, but the bedding was nice. Refrigerator in room was useful for us. The walls were a little thin; we heard the neighbors TV in the morning somewhat. The only downside to being so close to the river is the occasional boat horns are a little loud in the early morning. We took taxis to see local places, like the Guiyuan Temple, which is about a 10 minute ride away. All staff were efficient and friendly, not something you find everywhere in China. We requested several bottles of drinking water and they didnt charge us extra. Although I didnt need it, I believe the front desk could speak English. We didnt try the restaurants, but ordered some fresh squeezed orange juice. When you added the service charge it came to to about RMB 34 a cup, which is pretty darn expensive and the juice was pretty mediocre (as if the oranges used were not very good). Overall, however, we really enjoyed our stay and would definitely consider going again.

The hotel has very poor food service, the coffee shop closed for lunch and dinner, the Chinese Restaurant only offered Malaysian Food. The Toucan Bar served snack meals only. However if you turn left outside the hotel you will find two very good local restaurants within 100 meters. The riverviews are spectacular.

The staffs from the front desk, breakfast café including the chamber maid were all very friendly, sincere and helpful during my stay. You feel a sense of warm while there!

The hotel locates at the side of the river, the view is very nice. The hotel room is clean, comfortable and quiet, there are restaurants and shipping arcades around the hotel, which makes it easy and convenient to stay in the hotel. I shall choose to stay in the hotel next time if I visit WuHan

Booked a superior room which was actually their standard room. The beds are old and flat. Duvet was too small. The room was not renovated, the toilet door and wardrobe door could not close entirely. The staff, especially the concierge was poorly if not untrained. Nobody help us at the door and we need to move our own luggage. The only bright spot was the breakfast was okay and the F&B staff courteous and helpful. I am an IHG member and this 4 star property really needs a revamp

This is a good, not great, hotel in China. The facilities were sufficiently clean and comfortable; furthermore, the staff was friendly and helpful. The main drawback was the location. It is not terribly close to subway and there isnt much around the hotel in terms of attractions or food. Fortunately, cabs are fairly easy to get in this city and not very expensive.

Excellent

The staff were excellent, very attentive and helpful. My stay was for business and I found all I needed at the hotel. It's not in a particularly bustling area so if you want shopping and other attractions withing walking distance it might not be ideal.

I got the best view of the river and the first bridge hotel staffs are very nice and patient hotel facilities and rooms are kind of old but very clean

My experience staying at this hotel was good, overall. The BIG problem is that there are no restaurants, stores, coffee shops, etc. anywhere near the hotel. Felt like I was on the moon.

This was a great place to use as a base to explore the city, yet away from the hustle and bustle. Nicely maintained facilities including the rooms.

Clean, comfort room. Irish Pub was nice for western guests.

The staff were extremely accommodating and keen to help. The receptionist upgraded our room to a river view after an initial confussion over the room reserved. The new room was a good size but the air conditioning did not work correctly, the room temp remained consistent no matter what temp we set the thermostat at. The bedroom carpet couul do with changing or a good deodourising. The breakfast room is very nice and the fresh coffee very good. The overall standard of the breakfast was also very good. For a short stay the hotel and its location are perfect...

The Holiday Inn is a beautiful luxurious hotel on the bank of the river. Rooms are spacious with nice views. The staff are very welcoming, polite and helpful. The hotel has a choice of three restaurants including a good japanese one. The hotel is located in a quiet location and the best way to visit any area of the city is to order a taxi.