Carter House Inns

We stayed at Carter house in their top of the line rooms (large suites) for four nights. Two rooms. The pictures on the website looked wonderful. However what we found was significantly less than published. The furnishings were quite tired both in the lobby and in both rooms Also the common area carpet was dirty and the lobby furniture was extremely worn. We asked for our rooms to be cleaned and refreshed twice while there. Only once they changed the towels. Bathroom light was burned out. Bed was made but left everything on tables and desk scattered and didn't refill things like the coffee. With that said the reception staff, restaurant staff and bar staff were terrific. Worked very hard to please. Restaurant food was terrific. Both breakfast and dinner we outstanding!! I really wanted to like the place as it looked very charming. It just needs a good refresh.

Excellent service, nice location, and the food was amazing! We are from Albany CA and my wife and I were blown away with our dinner and breakfast! Everyone there was fantastic!

We enjoyed our stay very much. Our room included 2 glasses of wine, The bartender made some great Mocktails for us as we do not drink alcohol, which was much appreciated. The staff were very friendly and gave good suggestions for dinner within walking distance, The location is not in the heart of the city but by the marina. There were a few homeless people in the area. The Breakfast Buffet was very good and we had a choice of extra hot dishes made to order. Very nice.

So wonderful to stay in a hotel with a high level of service. Recommend the restaurant- free breakfast was exceptional, good variety and quality. Enjoyed a great dinner after happy hour with the friendly bartender.