it was clean

Wi-Fi signal was very low and then disappeared we realized it while watching video and our roaming costs are significant. toilet flushes out of service

room comfortable and clean, easy check in, breakfast in the morning.

n/a

The jacuzzi room with balcony was so awesome I could actually fit in the jacuzzi with my fiancee which was so nice to do on my birthday.

I called the front desk and I got nothing but attitude not even a how can I help you. Since I live in Eureka I figured I can figure it out but if I was from out of town and was talked to like that I would have asked for a manager. No one should feel like a nuisance on vacation.

Room

Indoor/outdoor heated pool was closed as well as no sauna

Breakfast. Clean rooms, everything worked well. Privacy. Staff was exceptional.

the garden and coi fishpond

The room was super comfy. The staff were top notch, Silva and Merced in the breakfast bar area were super helpful and friendly. the food was outstanding. Everything you could possibly want in a breakfast bar. Hot and fresh and well stocked. Having a breakfast bar is really convenient as we didn't have to load up the kids in the car and head to another restaurant, etc. just to start our day off on the right foot, with super delicious food with many choices. The front desk staff were also very efficient, friendly, and helpful. James, Zac, Courtney and Tina were always ready to help no matter what we needed. Delivered the crib and fan super fast. Gave us suggestions for the area, etc. I could not recommend this place more. The area was clean, and quiet. Some rooms backed up to the water, Elk Spit area and was lovely to look at and provided a nice place to walk. The sunset was awesome too. Provides a nice place for a long walk if you have the time.

Day staff and night guy at check in was great. Breakfast staff was exceptional

The fire alarm going off at midnight was not cool. 3specially since it 2as triggered by someone smoking, which apparently happens all the time with no resolution? The staff treated it like normal business? Also the balcony window faced a glaring street light which didn't help with comfort.

great big room with three queen beds was amazing.

the pet room was overwhelming pet smelling in a way that no other hotel has been for us and our toilet, shower, and sink was clogged so no shower on Xmas day but the staff were trying to be helpful to us.

Personal is extremely good

It was a good stay

This is a very comfortable and clean hotel on the south side of Eureka. The staff were all great. Our room was comfortable and very quiet. The breakfast choices were abundant and the staff was there to keep everything fresh and replenished.

the staff were very friendly and welcoming, we’ve stayed here quite a bit so we mostly come as its pet friendly and the location is practical. we enjoy the layout and design too.

other than pet friendly, the main reason we’d booked here and not just spent the night in our converted van and saved $200 was for the hot tub and pool facilities. when I booked there was no notice about it being closed but when we arrived we were informed both facilities had ‘just closed’, but it was clear they’d been closed for some time. when I went to fill the water bowl with cool water for the dog, all the cold taps were running warm so I headed to the 3rd floor ice machine which was not working so went to the second floor. it was just not what I expected for the $200 and if we’d known the pool was closed we would of just made our other arrangements and saved the money.

great breakfast! friendly staff, nice hot tub had a quiet room in the corner

bad little gym. old and dated rooms

clean well maintained and appointed

nothing

good view close to restaurants and walking trail

nothing