Front desk staff were very friendly. But the Room smell like cigarette all the time. Sheets were not clean. And when I requested to change room, staff said no rooms available to change. Room service only took garbage out, dis not change bed covers at all for my 5 night stay. Disappointed

My stay was excellent. Room and bathroom was cleaned to a " T " very spacious with Full kitchen and full size stove & Fridge. We Really enjoyed breakfast, Everything you could imagine was offered u can go wrong with this Hotel. Close by RIO Entertainment center within a very enjoyable walking distance. I would definitely recommend this hotel. 9/10

The hotel met our need. It was a very pleasant stay.

First, let me say that the staff at the front desk were all very polite and accommodating. The issues that I had were with the hotel itself. I stayed for four nights as I have recently relocated to the area. The television was broken in the bedroom of my suite; there was trash piled up in the hallways every night; and there were also people hanging out around the doors smoking, cursing, and essentially just loitering. I had to change rooms twice due to broken door locks. On my last night there, there was a mouse in my room!! The desk clerk was very nice. She apologized and moved me to a different building. While that building was clean and free of bags of trash in the hallways, the bed was itchy! I left there at 2:30am in my pajamas. I went and checked into the Marriott instead. It was one of the worst hotel stays that I’ve ever had. I am Marriott brand loyal, because I know what I’m going to get - USUALLY. But not this time, this place should be closed, fumigated, renovated, and turned back into a Residence Inn, because right now it’s functioning more like a cheap motel. I really hate to leave bad reviews, but my experience was really awful. I wouldn’t advise staying here.

Tv screen had big scratches all over it house keeping really domt check to see if you need anything day by day several employees that work the front desk were very rude terrible customer service not friendly at all

Uncomfortable rooms with limited towels, toiletries, and light fixtures -- too much light with some and not enough with others. Bathroom faucet was splattering all over the place. Do not recommend. Over $600 for 3 nights.

A poor room layout puts the HVAC ducts 2 feet from the bed. Very loud cycling on and off during the night.

Great hotel - a bit outdated/ needs some upgrades and maintenance