Never had any issues with the company. Rebecca is wonderful. She made sure that everything was well taken care of.

The stay was good. The room was clean but there the bed frame was broken. I didn't let front desk know about it because when I noticed the broke frame it was late after midnight. And the hallways smelled bad, like fish and other bad smells

A good place to stay if you just want to sleep. Cleanliness leaves a great deal to be desired and Breakfast is a joke. They should consider improving those 2 points. With that being said, Location is easily accessible and Front Desk Staff is respectful, friendly and very professional with all clients I witnessed them interact with, including me. Both night and day staff there are delivering an outstanding customer service performance, and I would return just for this. I definitely recommend.

The property was conveniently located and affordable. Upon entering our room- the heat was set at 86F. The room was spacious but the TV didn't work, the sofa was uncomfortable and cupboards damaged. All of this was cosmetic and not a big deal for an overnight stay but the 2 dead and 1 live cockroach were disgusting.

There was dog poo on the hallway and several of the occupants told the front desk person (the guy’s name was Paul). He did not take care of it even after 5 hours. One resident said there was another dog poo in the corridor which stayed there for several days.

Great team

The hallways and the room smelled. The sheets were not comfortable, you could tell they were old. We actually slept with blankets from home. The bed was super uncomfortable and not very supportive. There was a cockroach by elevator. YUCK!

I booked two rooms. Both room had cigarettes smells. Friendly staffs. Convenient location.

Nice

Communication was good regarding room that was available that had a smoker in it previously. Sofabed was very uncomfortable. Discouraged that a discount was not offered since breakfast was not available.

Nothing would not stay again

There was an odd smell every night and it wasnt clean

Had probably one of the worst experiences staying here. Dirty room upon check in and the staff ignored my request to clean the room. We had to walk in the room with shoes on..

unfortunately we found they did not have a clean room for us because they only had 1 cleaning lady so thankfully there was a older extended stay in the back. hopefully they can find 1 or 2 workers soon. the room we stayed in was clean and comfortable.

No amenities but safe quiet and clean. Beds are uncomfortable.

Very run down and unclean. No staff at front desk and took near 30 minutes to check in. Dirty linens in the hallway for over 24 hours. Chair in room was broken, bathroom door would not shut and bed/linens were poor quality.

The beds were quite uncomfortable. The room had a few broken features including the toilet seat, outlet and light switch covers, broken drawer. We did ask for additional sheets for the pull out bed which arrived right away and that was helpful.

The first thing I noticed was that the fridge did not work. I went to report that immediately as that was one reason I booked a suite. The receptionist said that they will look into it in 15 minutes. Nobody came ever but I managed to figure out that the fridge was turned off and it worked when I turned it on . He could have easily offered some tips right away. Then it got worse, the sink was blocked, the bathroom door would not close or open properly as it was broken / come off the hinges (before we came in) . When we tried to open a kitchen drawer it came off unhinged too. I reported all these right away on the same day and nothing was fixed or even attempted to be fixed as they did not visit the room at all for 2 days! They could not change my room as they were fully booked and all the receptionists were very passive aggressive. They just took down the complaints without even apologizing. I was told to speak with a manager but there apparently is no manager over weekends when we were there. Also be aware that kitchen utensils are only provided upon request which I also requested and never got. There were no napkins at the measly breakfast bar and when asked to replenish I was told that they had run out. They also don’t clean rooms on a daily basis which I had asked and it was never cleaned. My worst experience ever !

They overbooked the place and we arrive there with a reservation paid in full but no room and the staff were not helpful at all

I booked a king deluxe handicap accessible suite on Expedia and at check in was told they have no kind accessible rooms, as a matter of fact they don’t have any king rooms…the first two nights we were there the fire alarm went off 4x in evenings and mornings. I would not recommend this hotel to anyone…they hallways are strewn with garbage…as is the parking lot.

There was a few things falling apart in the room that’s the only downside the shower head holder was broken and the light fixture fell when me and my man was sleeping

The room itself was great, bed was good, bathroom clean and all the appliances worked. The problem was that I was told housekeeping was every 2 weeks, that is just too long. I understand it is an extended stay and the housekeeping rules are different but the others I have stayed in do housekeeping every week. If they have an every 2 weeks housekeeping then every room should come with a broom, dustpan and mop maybe even assess to a vacuum cleaner.

I would not stay here again it. Place felt unsafe and dirty.

I booked this hotel through Expedia and when i reached at 10pm the front desk representative mentioned that they are over booked and there are no rooms. But they charged me as no show. I ended up on calling Expedia and extended stay to return back my money. Waste of time and energy. I don’t even refer this hotel or even Expedia. If hotels are not honouring Expedia reservations then why we need to book from Expedia?

When I’m traveling I prefer a place which makes me feel secure, options for meals and clean. No I don’t want a shelf stable breakfast option. I stayed because I had no other option at the time.

Affordable and full with complete needs for either a one night get away or weekly stay. This location is the best!!!

2 negatives come to mind: 1) There is no ice machine. I was told to make my own ice in the room fridge or freezer, which means that I have to wait overnight to have a cold beverage. 2) The breakfast which is advertised, should not even be called that. On our first day, there were oatmeal packets (no spoons to eat it with), muffins, granola bars and coffee. On the 2nd day, it was coffee and granola bars. In my opinion, this should not be called a breakfast !! On both days, I stopped and checked on offerings early in the morning and 1.5 hours later, with no difference in what was available.

convenient location, good price

They didn't have my rm after we traveled 2300 miles I down graded and they went back and took $114 off my card

Liked the fact they have kitchen. However corridor was smelly and they provided only coffee and cereal Bar for breakfast.

The hotel is quiet, and felt safe. However, in certain areas the rug had an unpleasant odor. It is not a really clean hotel. I was very uncomfortable sleeping because my pillows were extremly flat. No extra pillows available. The vending machine hardly works if u need drinking water. Had to consistently get the room card rekeyed. Hotel staff didnt seem too pleasant and friendly. There is nothing to really do at the hotel, Only Gym available.

Hopoless