Very friendly staff Wednesday they have happy hour with snakes and beberages

Ni

We enjoyed the size of the suite, and the excellent service. The pool was great. We had a nice time and enjoyed our stay will Be back soon. Thank you

The hotel was great. Our room was spacious. Only complaint is there were 2 dirty wash cloths still hanging over the shower curtain.

Nice room. Great staff.

The hotel was convenient to the areas we were going to. Check on was quick and easy. The staff was friendly and the rooms were spacious. The only complaint is the height of the toilet. The toilet was very low.

Good place. Good value

Everything

I liked the quiet atmosphere.

Unfortunately the lady working the desk the night I checked in was not friendly. I’d been traveling all day, initially went to the wrong hotel (that lady was so nice and greeted the moment I walked through the door) and was checking in around 8 pm at the correct hotel. The lady working the desk just stares at me waiting for me to give her the information she needed. Didn’t say a word until I did. No greeting. No asking me any questions. Normally this wouldn’t be such an issue in customer service but in a hotel setting I never know what they need, I don’t know that hotels process of checking someone in. The previous (incorrect hotel) greeted me and asked if I had checked in online, then asked for my reservation code, and finally asked my last name. Every hotel asks different questions. But here I was just stared at like I was a nuisance. This was my first impression and I’m back in Houston the next 2 weeks…as soon as I got to my room I booked another place to stay.

very nice hotel.

Nice hotel. Clean and friendly staff. Sheets and blankets on bed were very rough like they were over starched. Overall decent.

The rooms were very too dirty! We stayed there for 6 nights and only got the room service once! There are few insects in the room. There were some stains on the bedding since day 1! The breakfast was decent and good options were available! The front desk gentleman was very nice! There was a big mall across the highway but there was no walking option!

Such great service! We will stay here again if ever in the area.

Excellent attentive staff. Bravo!

Convenient location. Clean accommodations.

I loved everything about this hotel. Super close to Market Street where you can find lots of stores and restaurants. Nice for a evening walk. Rooms very clean and pet friendly. Staff was amazing.

Do not stay on the second floor. It smelled like urine.

The property was excellent for families, the suites had all we needed, the pool area and adjacent area was clean and available. will stay there again.

Difficult to get it and out of hotel with only one way in/out. Lots of security around the parking lot. No options to eat within walking distance.

Difficult to get it and out of hotel with only one way in/out. Lots of security around the parking lot. No options to eat within walking distance.

Rented two rooms. Room 1 had a wasp problem weirdly enough. Room 2 had a bad AC and a busted pull out couch. Most disappointing of all was the broken hot tub…we had been looking forward to that all day. The algae ring around the water’s edge makes it obvious that this has been broken for some time, yet no indication of this online.

Rented two rooms. Room 1 had a wasp problem weirdly enough. Room 2 had a bad AC and a busted pull out couch. Most disappointing of all was the broken hot tub…we had been looking forward to that all day. The algae ring around the water’s edge makes it obvious that this has been broken for some time, yet no indication of this online.

All night noises, banging, noises like furniture moving, hitting walls, etc...sofa bed was broken and very old....sagging...overall property was smelly, stinky...very old building...

All night noises, banging, noises like furniture moving, hitting walls, etc...sofa bed was broken and very old....sagging...overall property was smelly, stinky...very old building...

I enjoyed the layout of the room. Only problem the refrigerator was at end of cabinets to the right and refrigerator door opened backwards which made it different to get into it. Pool/hot tub not working which disappointed my grandchildren.

I enjoyed the layout of the room. Only problem the refrigerator was at end of cabinets to the right and refrigerator door opened backwards which made it different to get into it. Pool/hot tub not working which disappointed my grandchildren.

Pool & hot tub closed - all of the employees at this property had excellent customer service skills. Very friendly very nice would definitely go back

The hotel is old and dated. When i checked in the lady at the front desk asked for my payment. After she swiped my card, she handed it back and told me that there was a crew working on the roof but she didnt think that it would be a problem because they would be working the next morning and if they happen to be there they wouldnt get started until 930 a.m. ., that would have been nice to know before i had paid for a non refundable room. Getting into the room and the furniture is VERY old and dingy i was leary of the couch and didnt feel comfortable sitting on it. After getting in rather late that night and getting to sleep my husband and i were woken up at 7.55 am on a Saturday morning with a crew hammering directly above our room! I called to the front desk and told them that we were told that they wouldnt be working until late if at all and the lady at the front desk said " I dont know what you want me to do about it" and hung up. It was rude and unprofessional and it is beyond me why anyone would place us in an annex of the building that was being worked on in the first place. I wont be staying here again.

The hotel is old and dated. When i checked in the lady at the front desk asked for my payment. After she swiped my card, she handed it back and told me that there was a crew working on the roof but she didnt think that it would be a problem because they would be working the next morning and if they happen to be there they wouldnt get started until 930 a.m. ., that would have been nice to know before i had paid for a non refundable room. Getting into the room and the furniture is VERY old and dingy i was leary of the couch and didnt feel comfortable sitting on it. After getting in rather late that night and getting to sleep my husband and i were woken up at 7.55 am on a Saturday morning with a crew hammering directly above our room! I called to the front desk and told them that we were told that they wouldnt be working until late if at all and the lady at the front desk said " I dont know what you want me to do about it" and hung up. It was rude and unprofessional and it is beyond me why anyone would place us in an annex of the building that was being worked on in the first place. I wont be staying here again.

Super staff! Very helpful. Extra clean facility. Will recommend and stay again.

Amazing stay. They are so nice and helpful here.