The customer service was great

It was a great experience!

Very nice staff.

Close to downtown.

Staff was awesome

we were placed by thr laundry it was loud and they banged into our door and wall regularly..

Loved that was close to the Mississippi Horse Park where my daughter was competing and to several restaurants. Our only concern was the fact that the area surrounding the hotel seemed a little sketchy, with construction and such, but for one night it was fine. We were on the top floor and had no concerns with our safety.

Front desk staff very nice. Cleaning was up to par and free breakfast was fairly decent.

Clean and comfortable.

Great service!

The beds we’re comfortable. Everything was updated. We would definitely stay there again.

Staff was really friendly and also very helpful. Room was very nice, neat and clean.

Staff was excellent from the moment of arrival. Very nice and friendly all around. Breakfast was also very good with a nice selection. Room and bathroom was clean but did show a good bit a wear and tear. AC struggled to reach desired temp of room. Area around hotel was a bit rough and the parking lot is not in the best condition. They are trying really hard to make this a nice place and with a little TLC it has the potential to be just that.

Couldn’t get any sleep due to the people in the next room we’re having a party

This is a really nice hotel, however I don’t really think they were prepared for a sell out with all the baseball teams that were coming in. They were short handed, there was only one guy, Mick who was trying to check everyone in and the line was long! He went over and above to make everyone feel welcomed. Our door to our room would not securely lock from the outside. We went to our game and maintenance never showed up during the 4 hours we were gone to baseball games. When we returned he had to call in another coworker to help him because housecleaning had left without cleaning one of the rooms. He went up and was cleaning the room himself! Talk about commitment! They couldn’t fix our door last night, but we were ok because it did secure from the inside. We just put our bags in a family members room when we were at the games. He did also discount our room for the night. The housecleaning staff or the plumbers that had replaced some pipes under the sink never emptied the old pipe under the sink, and the drain in the bathtub was off the drain, so you couldn’t fill up the tub. The breakfast was good, but the poor woman trying to keep up with all the families eating was causing the food to run out. The hotel was full of 15-17 year old ball players, so you know those boys were hungry before leaving for the ball fields. The manager stepped in and helped clean tables and refresh the coffee and made sure everyone had what they needed. They would get 5 stars if they just had help!

We loved the room. The BED was Amazing. The male clerk behind the desk was very nice and helpful.

The rooms are very clean and comfortable. Housekeeping only did the bare minimum but I’m happy with getting clean towels when that was really what I needed so it wasn’t a big deal. Very pleasant staff. Breakfast was the standard for most hotels. Easy and convenient. Close to everywhere we needed to be. The driveway entrance is a bit hidden and I missed it once and almost missed it several times. A sign out front would be nice.

Check-in was very east and friendly. The building is being renovated, but not overbearing. The desk clerk was very friendly and treated each patron with a smile and gave them his complete attention. Breakfast was normal HIE, which is good for the price.

The room was clean, comfortable and all components was working.

Very clean and staff was friendly and helpful

Breakfast not good as expected

Great location, was clean and the staff was very friendly.

The hotel was great and very clean. The surrounding area is a bit unkempt and harsh. My very small complaint was that the coffee that they serve in the lobby is absolutely undrinkable. Small item but a large one when you expect your morning coffee to perk you up.

The staff was very friendly and extremely helpful. I visit my sister in Starkville and will be staying here when I go to Starkville.

The only complaint I have is not getting great towels but they were super nice when I went downstairs and asked for some!

Hotel was clean and well managed. The breakfast was delicious and staff friendly.

Our suite was large and well maintained.

Clean room! Great Breakfast! Great Service!

The young man working the desk at check in was so friendly and kind and that is super rare these days. The rooms are showing a little age, but they were clean. The bed was comfy. The AC unit made noise and the hallway noise was noticeable but anyone that does not sleep with earplugs in a hotel is a lunatic :)

Clean facility. Good breakfast. Excellent service.

Overall we had a great stay. Only criticism was there was no A/C in fitness room and treadmill seems unbalanced

I would say it was a very good stay overall. The property is nice and so were the people. But the shower had very little water pressure and the television didn't work. I reported both things upon checkout, so hopefully it'll get fixed. Everything else was good.