Peerless Hotel Kolkata

Everything was good as expected of 4 star hotel. Property was spacious and clean. Food was OK. All the staff were polite and helpful apart from some staff at the restaurant who were in their own world rather than looking after the guests. I needed to draw attention of the staff many times for my needs as they appeared to have forgotten that I am there.

The hotel was wonderful. I was a solo traveler and felt very safe here. The concierge Amit seemed to be looking out for me. He was very helpful in everyway. I was able to walk to India Museum from this hotel as well as Saint John's Church for the Black hole of Kolkata memorial. The breakfast in the morning was very nice, although the staff did seem to have a hard time keeping everything fully stocked. I would definitely stay again.

Breakfast could be better..

Rooms cleanliness could be seriouly improved, to the standards advertised. We were in rooms 1105 and 1106. Occasionally roaches, and a lot of dust in the rear and underneath the beds. We had to address it to be fixed, but a tip was always subtly requested by housekeepers. Staff, extremely polite and always with a smile. But our taxis to the airport were organised by 2 senior Bell men. They gave us a promising 600 roopies for 2 vehicles each. When we boarded the vehicles, the booking was for another destination matching 600 roopies,not the Airport!!!! After arguing with the Uber drivers, we finally paid 2000 roupees for each taxis. Breakfast buffet: it is advertised as international. THAT IS A WRONG DESCRIPTION. MOSTLY indian food, even yogurts are local. The only international food were omelette and corn flakes. Breakfast clearly needs to be improved. But overall, the GM was extremely condescendant, briefed his staff to care for us above expectations. Location is very good too.