Location is great. Staff were helpful and professional. However, room had seen better days.

Great, reliable suite. Perfect for an extended business trip so I had space to spread out and set up a workspace for a few calls. An older hotel (some peeling wallpaper, etc.) but nothing terrible and the kitchenette features were all great. The Inner Harbor can be loud, but it's also a terrific location so it felt like a fair trade-off. Would definitely stay again for business or as a family!

It was our 5th time at homewood, excellent service, vary friendly staff. They had the crib ready for my baby.

I was in town attending an engagement party with friends, the hotel location is fantastic, easy walking distance to the National Aquarium and inner harbor. We had breakfast at a local restaurant, Miss Sheila's (located right across from the aquarium). There is fresh coffee and breakfast on the second floor of the hotel. Good location for a visit to Baltimore!

All the staff were very welcoming and friendly. But, we got there for a 3m check in- said room wasn’t ready so went to eat and went back at 4:30. Stood in line and didn’t get an available room until 5:30. Told Hilton let’s go of cleaning staff during slower winter time. So they are killing their staff and getting angry customers. Internet did not work, couldn’t get in because my reservation wasn’t found and then the front desk never answered. The wonderful staff are set up to fail. Won’t stay there again.

The hotel room and staff was amazing. I booked the hotel for its location for a cheer competition we had. I booked it because it said it had a pool and I had two eleven year olds that wanted to swim after a day and dinner at the Harbor. Upon returning to the hotel at about 7pm we asked where the pool was. We were informed they closed it early on the weekends. Had I known that I never would have booked this hotel.

Nice

Nice

The hotel is near the Ravens stadium, great price. The only inconvenient was the breakfast options. On the pictures, it makes you think it includes more options and when you go to the dining area it is quite different

the rooms heat wasnt working my original room wasnt ready had to move rooms

Its an average hotel. Room's carpet wasn't clean. Sofa was too old and looks dirty. Breakfast was good. Front desk people was very nice .

Great location and excellent customer service

Great stay overall! Staff were all very nice. The complimentary breakfast was wholesome. Only issue was that the kitchen’s stove was not working and there was no dish soap.

The staff was very friendly. The hotel was a little dated but still clean and comfortable.

It was a amazing experience. The entire staff was courteous, polite enthusiastic bunch.

Nice size rooms. Good location. Friendly staff

The only thing good about this hotel is the location. The room we had was awful. Light fixtures were literally falling off the wall, there were no remotes for the tv, the pull-out couch was disgusting, carpet was stained and dirty, hard floors hadn't been mopped ever, and every piece of wallpaper was peeling off the walls, throughout the entire room. Breakfast was average. Key cards rarely worked in the elevators. Front desk staff seemed uninterested in helping with any issues. The valet staff was wonderful but that's not enough to stay there ever again! Given the location in the Inner Harbor, this hotel could be a gold mine, if the rooms were better! Hilton needs to spend some money and repair/rehab this hotel!

We decided to book this as a family of four, so that our two kids could have their own bed and we would sleep in the foldout in the other room (kids are young). Unfortunately, the foldout was partially broken which led to an incredibly uncomfortable night of sleep. In addition, the fridge would make a rattling sound every 5-10 seconds. The toilet also had some issues that my wife was able to fix.

Old hotel but the rooms are very nice. I was disappointed with the beds as they were terribly soft. The front desk folks, bell hops and car service folks were all great!!!

This suite had the bare minimum in it not pots and pans , no dish washing liquid no pot holders one glass a few dishes it was old and dated for what I paid i should get a refund . You have to bring your own everything when you come here to stay .

Toilet was broken, disposal was broken which made the room smell, bathroom sink was leaking, and the washer and dryer didn’t work well. Didn’t have any soap in the kitchen

I had a nice one night stay I just didn’t like when it was day of check out house keeping kept knocking on the door only once and then just open my door and when I told staff they ain’t care for what I was saying because I was already checking out .

I had a horrible time. the waitress ran out and quit in the middle of serving us and we had to wait to be cashed out causing us to be late.

Stayed at this hotel with my Mother and sister for my mother's birthday weekend getaway. It is in a perfect location and was close to everything we wanted to do. That's the good. The bad is that check in was disorganized. The room had stains on the carpet and was in need of repair and just an upgrade. The biggest issue we had was a few hours after we checked in, they checked another family into our room. We were sitting having a conversation and heard someone trying to come in and they eventually came into our room. When we went to the lobby with the other family to fix it. There was no apology, just an excuse that this happens sometimes. After a couple of calls to management we were apologized too and compensated a little for the inconvenience.

We enjoyed our stay. The room was clean, but the bed did not sleep good and the sheets kept coming off the bed. The breakfast was not good, but over all a good stay.

Had to cut my stay short this hotel lets kid’s parents book rooms so they can have parties all the kids were unattended and under age did get no sleep music playing until 2am and was smoking in the hallway had to pack my family up in the middle of the night and checked in at the four seasons

The only issue was that weren’t enough towels for the two of us. Other than that, everything was great.

The pots in the suite were rusted. The dishwasher hardly worked. The coffee maker didn’t work. When I asked for a new one I was given a Kurege without pod's.

It was due to home renovation my stay. The hotel is outdated but clean. When checked in Daniel helped me get a rollin shower room. He also helped me get my stuff up to room. Tia helped too by checking me in! The room was large and bed was very comfortable. The kitchen is very outdated but the fridge, microwave and coffee maker worked well. The staff makes this place a reason to stay here.

The staff are all warm, welcoming, and kind. Frontline staff, "back of house" staff, and food service staff were all wonderful. The sheets were decent. Not what I would generally expect for this chain, but also not Motel 6 sheets lol. The room that I got - ironically 666 and that's okay by me - was very spacious. It was a wheelchair accessible double times two sweet. Had a very adequate kitchen with plenty of room to turn around. They did not have any sharp knives and you were not allowed to bring any - like a knife - back from the food services area. That was kind of a bummer because I didn't want to purchase a knife just for making supper and stuff while I was in baltimore. I was not in close enough proximity to get to any place even just very generic that would have those kinds of items. I am a full-time wheelchair user and I'm visually impaired and have a guide dog, so it can be a bit difficult to navigate the surrounding area. But that was one thing that really stood out to me because I've always been to Homewood Suites that had a full accoutrement of full silverware and at least a couple of sharp pointy things and a full set of pots and pans with lids. There were no lids. But of course obviously we survived and these are first world problems. My room was in between stages of renovation but they are working towards complete renovation. The only real issue that I had was their housekeeping staff did not come every day and all of the trash cans are minute.

The location of the property is fantastic! Close to the Harbor and Fells Point. Walkable to stadiums. Starbucks on site. The staff is also really great. Valet and road get backed up during peak times and events. The rooms just need updating. We had a wonderful corner room, which worked out great; but the room needs some love (wallpaper falling off, floor cracked, broken cabinet, etc.). Hotel is expensive certain times of year, and the room quality should match the price. That being said, will book again!

The hotel itself is in good location close to the water and in a nice area. We stayed there for a Baltimore Ravens game and it was quite a walk to the stadium (20 mins) but good for a little exercise. The suite rooms were spacious and well laid out, the beds comfortable and the staff were very friendly and helpful. The complimentary breakfast was nice as well. My only complaint is the laminate flooring in the suite was in very poor condition and starting to delaminate and fall apart, but other otherwise the room was very nice and very comfortable. I would definitely choose to stay there again.