The property was in a very convenient location with beautiful surroundings, however the room lacked facilities such as a kettle and the air-conditioning vent pointed directly at the bed head and was quite noisy as well. Overall, average.

This was a wonderful little hotel right on the waterfront. The view from my room was spectacular! Service was friendly and the room was comfortable and clean. I would defiantly stay here again!

The staff/owner is not very welcoming. We had two reservations and one explicitly for a family room with two adults and child. He insisted on billing for an additional guest - until we showed the reservation made which proved we had booked and paid for three. Leading to the next point- this was a ‚book now, pay later‘ reservation but the hotel pulled the full amount without any communication or approval several weeks later. Lastly, one room had low and slanted ceilings- in bedroom and bathroom which lex. To multiple head collisions with the ceiling. The hotel also attempted to double charge the garage. One last point, the advertisement/promo photos are deceiving. Very disappointed. I am a gold member and this is a first.

We loved our stay at Hotel Du Lac! We really enjoyed being in Mennagio and the location right on the main square was wonderful. We had easy access to restaurants and the main waterfront area. Our room was clean and our balcony looked right out on the square and the the lake. We were even treated to a local concert on our last night which we could listen to from our balcony. The air conditioning was a welcome relief from the hot summer days/nights and the hotel was located very close to the ferry dock so it was easy to get to other places on the lake that you would want to visit. I would definitely reccommend staying here! We can't wait to return!

If you are going to Como, stay in Menaggio! Not as crazy busy as Varona and Bellagio. The Hotel was in a perfect location above a square, right on the lake, with cafe's and restaurants and shops. Beautiful views of the lake! Great service, super friendly staff. We had a lake view room, it was spacious and comfortable and clean, and great AC! The rooftop pool is tiny but a nice addition for a quick dip on a hot day.

An older property in a great location. Has "Old World Charm". Situated on the main Piazza in Menaggio with plenty going on all the time. Beautiful view of the Lake. Close to all the ferries. Restaurant and bar on the property definitely a plus. We included the breakfast. Only criticism is that it was the same every day. Some variety would have been nice.

Great location, clean rooms, easy parking (pay), woderful views from our room.

We stayed in the annex and had a great time overlooking the lake from our room! A bit of trouble with the AC the first night, but other than that we had a great stay! Would absolutely book here again.

The hotel was great. However it was not the same one we booked. We had booked Hotel Du Lac in Menaggio and what we got was La Dependence. There was no issue with it as such but they need to advertise the right hotel.

Fabulous hotel. Spotless, convenient and great staff. I highly recommend staying here.

Fabulous view of lake. Go for lake view with balcony room. Paradise. Best scenery ever.

English isint the best and dont get a lake view option it faces the square with a bit of a lake view

The hotel pre-charged us for the whole stay on the morning of our visit long before we arrived which was not expected. They charged a different credit card to the one i wanted to use but they did refund us and charge us again on the correct card when we complained. The car park is 100m away in a secure car park. The room was very basic for the price of the room compared to other similar hotels and therefore disappointing. The bed was hard and the bathroom old fashioned. There were no tea and coffee making facilities and no availability when we asked. Apparently some damage had been done in the rooms when they previously provided them but they were available in the hotel opposite. Every drink and item of food bought in the hotel cafe was expensive. There appeared not to be a mirror in the bedroom and when I queried this with reception they said it was on the wardrobe door but it was apparently inside the wardrobe on the door which we hadn't opened.

Staff very friendly and polite

Lovely little hotel right on the main square in Menaggio. The tourist office, gelato shop, restaurants and small shops are outside the hotel. Our room had a lovely view of Lake Como. It’s a short walk to the ferry terminal and to take a historic self guided walk around town. Helpful, friendly staff.

People slated the food but we found the breakfast lovely

Great location. Property and staff very nice and helpful

Very friendly, comfortable and well situated hotel .

We stayed 4 nights for our honeymoon. The second to last night it rained and our rooom (403) had major leaking from the balcony above. Our bed was soaked as were we. In the morning we told the owner and he said he didn’t have anymore rooms and we had to stay in the same room again. When we got back to the room the nightstands were moved and the bed pushed up against the wall. The chandelier that also was dripping water was still above the wet mattress that had new sheets on it. The other solution was the bath towel carpets they placed. It rained again overnight and we got wet again. Not the best honeymoon. The owner also had the nerve to joke that it’s the first time we got to shower in bed. No discount, no free bottle of $5 wine, nothing. The view was nice and that’s about it. The walls are paper thin also, when people closed their doors it was like they were slamming it in your room. The cleaning station is outside the rooms too and she comes around 7am slamming all the cabinet doors and wakes you up.

Avoid, worst customer service I've had in my life. 35 days before checkin my wife and I endup in the hospital with a life threatening condition that requires surgery, I call to the hotel offering to pay them extra so that they postpone our reservation for a month or two. First they wouldn't even respond to my calls and messages, after one week I managed to get through to somebody called Luigi, he told me it's not their problem and even though I was calling them 35 days in advance it was not in their interest to accommodate my ask.

Lovely hotel. Great welcoming staff. Pool was fun and room was spacious and comfortable. Would stay again!

We had the most fantastic views out of our room 504 in the Annex La Dependance. It had a cozy balcony overlooking the lake which you could sit out on Looking out over the rooftops which even have a view from the shower! Great service and very quaint. The room actually felt more modern than expected.

we had a great stay. The room was very nice for 4 people and a perfect location in the center of the town and close to ferry.

While some of the staff was quite arrogant, others were really kind. Location is perfect with some of the room with great view over the town and lake! Parking was easy, safely tugged away within easy walking distance!

Fantastic small hotel in great location. Staff really helpful and friendly. Small infinity pool on the top floor had fantastic views - a little treasure after a day of sightseeing. Would definitely stay in the future

Nice city hotel in menaggio with an amazing roof top infinity pool.

Very clean, AC works great, free wifi. Rooftop infinity pool with an amazing view of Lake Como, card-access parking (few minutes to walk from hotel), great location walking distance to beach, ferry terminal, restaurants. Highly recommend

Three star hotel with five star care

This is a lovely property. We enjoyed the facilities and the location. We have wonderful memories that we will treasure.

Excellent value

Brilliant, hotel is lovely and the views are remarkable!

Luigi & Filippo and the entire staff were divine. We loved the location, the room, the roof terrace, the cappuccino and pistacchio’s croissants. I highly recommend Hotel du Lac. It Quickly climbed to my favourite top five…. We can’t wait to return 💕💕💕