Blue Mountains Heritage Motel

Well located, very short walk to shops, restaurants etc. Good off street parking, although spaces are small and large vehicles may obstruct others access. Reception staff are friendly and obliging. Room was tidy with good amenities that suited our needs. Overall our stay was comfortable. The shower in bathroom could have been cleaner. It's an older property and I don't expect perfection in budget accommodation of this type, but the amount of mould between the tiles was disgusting. A disappointing aspect was that on arrival we reported that a heat lamp globe in the bathroom ceiling was out. Reception reported it to maintenance and followed up several times on our behalf but it was never fixed. At one point we were given an excuse that maintenance were busy and didn't have time to go to Bunnings and get a replacement. Eventually we gave up asking. I have removed a star from the rating due to the complete lack of concern about guest comfort by maintenance. A very unresponsive maintenance team is a major downfall if you stay here. I suspect this is due to cost cutting by the owners we were told that the same team services a number of properties.

The room was really clean and the Staff members were so friendly and helped me step by step when i was checking in and also when i checked out. The parking was really spacious and easy. I have slept in and missed the breakfast but i am sure it would of been great.

I really loved my stay at BMHM! My room was spacious, clean and warm. Sadly I was here for a conference and couldn't use the excellent proximity to the local attractions, but I did love the closeness of the shopping centre and the great shops and cafes. Will definitely come back here.

I loved my recent stay here, I didn't want to leave. Everything was so convenient, turn left there was Coles, Woolies, Kmart, Big W just 5 mins walk away. If you turn right there's 5 mins walk away from Katoomba RSL. Then there's the local restaurant and shops along the street. Everything was just easy to get to. It was only 5 mins drive to Scenic World. Staff was friendly and very helpful. We stayed in a room right across from Aldi which was facing the main road but it was so quiet, no major noises the police station was just the street too. There was no sirens going off at night. Just a beautiful relaxing comfortable stay. Thank you so much.