The room was very small, no tv and no air conditioning, on my first night I got bitten by bed bugs and on my last day woken up by a cockroach in n my bed . Terrible experience

everything was amazing.

Great accomodation when you’re looking just for an overnight we The rooms have these amazing massage chairs — so good We had a shared bathroom but it right outside our door , so it was perfect As we checked in late , The staff had sent a very clear message about checkin and keys Thank you

I was the only guest at the property. After check-in I didn't see anyone, including staff. The center was advertised as having a restaurant but it had clearly not been staffed for a long time. The center was also advertised as being disabled accessible but there are no rooms without stairs.

If you are into health, nutrition and time to remove yourself from the busy life, I would recommend staying here. Very close to shops, cafes and restaurants.

The accommodation I stayed at was by far the worst I have ever experienced. The hot water supply ran out around 8 o'clock, and when I went to the reception for assistance, there was no one available. The heating in the room was completely inadequate for the harsh winter conditions of the Blue Mountains. On top of that, the strong winds outside made matters worse. The entire building appeared rundown and lacked proper noise insulation. I struggled to sleep due to the wind seeping through the window gap. I have serious doubts about the hotel's compliance with legal requirements in numerous aspects. Shockingly, there were no emergency doors or instructions provided. Additionally, it seemed that no staff members actually stayed at the hotel, which raised concerns about its legitimacy. Overall, the entire experience was extremely unreliable and questionable.

Stayed for one night for UTA. Service was great and the condition is decent. Just watch out that the toilets and showers are outside the rooms and shared.

The location was good and staff were very friendly and helpful. It’s just that the website for the hotel when we were trying to find their contact details was very confusing as it mentioned Hearty Center Cancer Retreat Facility.