Inconvenient. Had to change lift on 5th floor to go to another set of lifts for rooms. Along the way no air conditioning. Uncomfortable warm. Only 1 porter to serve all the rooms

Inconvenient. Had to change lift on 5th floor to go to another set of lifts for rooms. Along the way no air conditioning. Uncomfortable warm. Only 1 porter to serve all the rooms

Location is perfect. Cannot beat this if you are looking to stay near pavilion. Facilities are rather old however.

Very limited storage place. Plug incovenienty located. The only great thing about it is the fantastic location.

Not a good choice for aged person . Long walk and need change lift . Lift and corridors ( walk way) were warm and not comfortable. Situated along the main road ( Bukit Bintang ) which always jam not condusive for those who use taxi/Grab for transportation. Only good about it are the premium shopping mall near by and LRT/MRT station

Not a good choice for aged person . Long walk and need change lift . Lift and corridors ( walk way) were warm and not comfortable. Situated along the main road ( Bukit Bintang ) which always jam not condusive for those who use taxi/Grab for transportation. Only good about it are the premium shopping mall near by and LRT/MRT station

Apartment was well-located, eady access to food & shopping. But, not well kept. Shower not easy to operate, furniture deemed unsafe eg table shaky & can cause injury

Not value for money st all

Its a very convinent for family trip.

Its a very convinent for family trip.

The hotel's location is great, near to all eateries and shopping malls.

Hotel is quite old, furnishing and beddings are of not too comfy. Only location is good as it is near and connected to pavilion shoppes.

Excellent service at reception, will stay there again

Excellent service at reception, will stay there again

Why two room use the same toilet , cant available.. and when i want one more blanket , must rent 10rw per night .. i will never rent this hotel again . Wifi and not good also , when u out and in must log in again

Great location & nice people

The hotel location is very good，underpass that leads you to the pavilion mall in less than 2 min. Is a shopping paradies at your close proximity. 24'hours Macdonald is within 5 min walk. Sports direct， cinema，cafes, bars, shisha all within reached. Walk further you can also find good Arabic Food and locals "zhi char". However the only downside is the poor facilities due to the old age of the building. The swimming pool, gym and hotel rooms are not as good as the pictures shown. They are rather old and less attractive as the ones you see from the pictures. Don't expect any good view from the hotel as you can only see the old hotel buildings with degraded colours. Something that disappoint me is when you go to the swimming pool or gym of the hotel, the security guard will tell you to bring the towels from your room. I hope the hotel will consider providing towels at the swimming pool and gym itself. Do checks the aircon of all the rooms cause 2 out of 4 aircons were down and we have to call for help. Glad that the hotel staffs are service oriented and immediately send technician to our rescue. The hotel also don't provide basic item such as tooth brush and tooth paste. Lastly, be prepared to pay for your parking fees at 10RM per day cause there isn't any compliamentary parking from the hotel.

The hotel location is very good，underpass that leads you to the pavilion mall in less than 2 min. Is a shopping paradies at your close proximity. 24hours Macdonald is within 5 min walk. Sports direct， cinema，cafes, bars, shisha all within reached. Walk further you can also find good Arabic Food and locals zhi char.However the only downside is the poor facilities due to the old age of the building. The swimming pool, gym and hotel rooms are not as good as the pictures shown. They are rather old and less attractive as the ones you see from the pictures. Dont expect any good view from the hotel as you can only see the old hotel buildings with degraded colours. Something that disappoint me is when you go to the swimming pool or gym of the hotel, the security guard will tell you to bring the towels from your room. I hope the hotel will consider providing towels at the swimming pool and gym itself.Do checks the aircon of all the rooms cause 2 out of 4 aircons were down and we have to call for help. Glad that the hotel staffs are service oriented and immediately send technician to our rescue. The hotel also dont provide basic item such as tooth brush and tooth paste. Lastly, be prepared to pay for your parking fees at 10RM per day cause there isnt any compliamentary parking from the hotel.

The hotel location is very good，underpass that leads you to the pavilion mall in less than 2 min. Is a shopping paradies at your close proximity. 24hours Macdonald is within 5 min walk. Sports direct， cinema，cafes, bars, shisha all within reached. Walk further you can also find good Arabic Food and locals zhi char.However the only downside is the poor facilities due to the old age of the building. The swimming pool, gym and hotel rooms are not as good as the pictures shown. They are rather old and less attractive as the ones you see from the pictures. Dont expect any good view from the hotel as you can only see the old hotel buildings with degraded colours. Something that disappoint me is when you go to the swimming pool or gym of the hotel, the security guard will tell you to bring the towels from your room. I hope the hotel will consider providing towels at the swimming pool and gym itself.Do checks the aircon of all the rooms cause 2 out of 4 aircons were down and we have to call for help. Glad that the hotel staffs are service oriented and immediately send technician to our rescue. The hotel also dont provide basic item such as tooth brush and tooth paste. Lastly, be prepared to pay for your parking fees at 10RM per day cause there isnt any compliamentary parking from the hotel.

it's not the first time that my family and I had stayed in the Hotel. It's chosen for the location which is virtually perfect for shoppers and meals. Both the MRT and Monorail help even though, the interchange between the MRT and Monorail could have been better facilitated. Arriving on the ground floor and having to take the lifts to the Reception on the 5th Floor posed problems with luggage especially those with heavy luggages (often the case) and no concierge to assist. More tv channels with variety of programs would be useful

its not the first time that my family and I had stayed in the Hotel. Its chosen for the location which is virtually perfect for shoppers and meals. Both the MRT and Monorail help even though, the interchange between the MRT and Monorail could have been better facilitated. Arriving on the ground floor and having to take the lifts to the Reception on the 5th Floor posed problems with luggage especially those with heavy luggages (often the case) and no concierge to assist. More tv channels with variety of programs would be useful

Veey good location, in the centre of Bukit Bintang

nice place to stay, convenient and quiet just that there is not enough remote control for aircon, wide space and best location say it all

Hotel good location. only the tenant lift not convenient and also renovation on going

The hotel is central to shopping malls and tourist cites. We enjoyed the conveniences of the hotel location.

the entrance of the hotel was complicated with only one life excess for first timer.. hotel staff gave another option to exit for main room but the area ard the lift area was spooky and no security... the lift doors close super fast and the buttons to press the number we're not in good posiiton

It was bad. I think I could choose other hotel for same price.

Living room and toilet basin is horrible. Lizards and ants.....

the room is very homey. I've book 3 bedroom suite for my family of 7. When were out, the kids just can't wait to get back to the hotel. the suite is very spacious. although i felt that they can improve on the lifts? we had to take 2 lifts before reaching our room. the first lift which lead us to level 5(the hotel lobby), while waiting we can smell the rubbish.but overall its worth and enjoyable stay. all of us did not wanna go out when we back in our room. oh yes, the carpark, some how i feel that guest should have a complimentary free parking instead of getting rm30 rebate? we had to pay rm60 for the carpark for a 3 days stay. when we booked the hotel from expedia, it stated that it includes breakfast, however when we were there, we were informed by the hotel staffs that the hotel do not serves breakfast.

I booked last minute. This hotel looks like its never been maintained. Its a dump, even for the low price. Located off a side street near Jln bukit bintang, but seedy looking corner.