Just decent

The room itself was nice clean etc. I dont like the fact Comfort charged a full night stay as a deposit prior to my arriving then charged me a night stay at check-in. I don't like the attitude of the gentleman i encountered at the front desk as i voiced my displeasure on this topic. The hotel itself is nice and the breakfast was pretty good.

I was traveling with a group of 11. We stayed here the night before our cruise left and the night when our cruise came back. We chose this hotel because they advertised shuttle service to both the airport and the cruise terminal. When we checked in, we requested the shuttle to the cruise terminal for the next day. They were full and said we had to reserve seats for the shuttle in advance. WHO KNEW?!!! There was no mention on their website. So, we had to find our own transportation. Then, when we needed shuttle service to the airport for our trip home, they could not accommodate us as it was too early. Their service did not start until 6AM. We had a 7:40AM flight. So, we had to find our own transportation again. While our rooms were ok, others had complaints about their rooms.

Friendly helpful staff. Convenient location. Quiet, clean & remodeled room. I slept well. Average breakfast.

Spent the night here after a late flight. Hotel was clean, staff was friendly and the bed was comfortable. Continental breakfast was pretty good too. The coffee could use an upgrade but it was warm caffeinated liquid and it did the trick.

Room was cold and the temperature was very hard to adjust

The front desk was helpful. It was very busy at check out.

The front service desk not friendly or helpful. Wanted to borrow a bottle opener and was told to go to a 24 hr. gas station /convenience store to buy an opener. The sofa bed was the worse. Worn out and dirty.

I hate to leave a not nice review but i want people to lnow what to expect when booking this hotel. We recently stayed here for 1 night after a cruise. Our friends stayed there 2 nights before our cruise and they were told that we could call them when the cruise was over and they would pick us up. When we called, they said that they dont offer, makes no sense why the difference. Then we arrived at the hotel alittle after 10, and understand that rooms wouldnt be ready, but there was no place to store our bags and the small area they have is full. How do you have a hotel near the airport and have the smalled hokding area ever. So there were approx 20-25 people in the lobby with all of their luggage as noone is going to just leave their luggage. Our group had 3 rooms so we were hoping for 1 room and we could put all luggage in there. When we finally got our room at 2, the door was open and beds werent made. Had to get another room and rhe toilet wouldnt flush, thankfully our friend fixed it. Then the airport shuttle only runs at the top of the hour for 15 guests. We areived at 540am to see a ton of people and asked if the shuttle would drop off and come back and they said no, ao we had to get alternate ride to the airport. This hotel wasted our entire day and we had to pay for alternate services that they offer.

They made us wait 4 hours for our room. The do not have a bar like advertising that they do. Bathroom was dirty and no coffee in the morning breakfast which was also terrible

Attendant gave me a room that was already occupied. I walked into another guest hotel, very embarrassing!!!!! Also the shower barely worked. Printer was out of ink.

Check in was extremely slow at a time which is usually busy for arrivals there was only one person at the check in counter. Unacceptable. I waited in line for almost 20 minutes or more. This is not the type of service one would expect from this brand of hotel.

Really very friendly staff. My flight arrived in Miami earlier than expected. The Hotel staff accomodated me allowing me early checkin. Another thing i really appreciate is the drinking water on arrival. They had a cooler with lime water. Very refreshing. Thanks to the management and the staff.

Close to the airport and convenient shuttle service to ports for cruisers. Carpets were filthy- not many food options in close proximity. Breakfast was slim pickins’

Hotel was nice. Close to airport, which is what we needed. But front desk person was asleep at desk and security even tried waking him up. He finally did wake up so I could check in. Lol

Was difficult to find the right hotel since there are two comfort Inn's. The shuttle driver from the airport was rude. The water pressure in the shower could be better. The shuttle to the cruise port was excellent! The driver was very friendly and courteous. Was impressed how detailed he was with the luggage, and organizing all the suitcases. Would definitely use this hotel again because of the shuttle services provided from the airport and to the cruise port.

Where do I start! We were asked what floor we wanted to stay on. We picked the first floor, unaware that it was literally by the loudest part of the hotel. The next morning, we asked to move, but we're told no, sold out. Then our rooms keys stopped working. Wifi kicked us off constantly and the icing on the cake....we couldn't use the cruise shuttle. We stayed 3 days and asked about the cruise shuttle when we checked in. We were told we had to wait until the day before and then told it was booked and first come, first serve. Are kidding me...we were here first! Front desk staff were non helpful on anything!

Old, run down, fridge and towels smelled terrible. We stayed to have easy and free access to cruise port terminal only to find out they had no spaces left at check in

All good even a very good breakfast

Everything was fine except for the bed bugs and the fact there were no window coverings. Very bright and not quiet.

Place is vleam

The staff at the hospitality. Desk were very friendly and helpful. The shuttle service from the airport and the cruise board were convenient and friendly. Overall I would recommend for a pre-cruise day

This property is convenient in its proximity to the airport and Port of Miami, HOWEVER, it is in need of LOTS of TLC. In our initial room, there were baby roaches crawling on the floor in the bathroom, many of the power receptacles did not work, nor did the phone. There were stains on the couch and chair, on the lamp shades, and the bedding of one of the beds. When I reported the issues, we were moved to a different room, and told to make sure we put our card in the power saving slot in order for all receptacles and electronics to work in the room. When this was done in the initial room, the same receptacles were out, as was the lamp (light bulb blown), the clock, and phone. In the new room, we had less issues, but the sink and shower were slow to drain.

Dirty rugs, the lamps didn't work, ask for sheets, had to get them myself. Call the front desk and they are very rude. I had 2 rooms booked and they both had not been cleaned very well. Not even worth at a discounted rate.

wished they had had some shuttles to the port later than noon. Floors in.the room was filthy my feet were black after walking around in our room.

Our plane was cancelled and we called Comfort Suites, they sent a shuttte to pick us up quickly. Our room was very clean and nice, checkin was easy, staff friendly, room rate much lower than others in the neighborhood. There was a nice bar and grill 2 blocks away. They arranged for our taxi in the morning back to the airport ( 0.8 miles) Hotel shuttle runs at 0600, we needed to leave at 0330, there was a breakfast included but we left too early tho we could have had fruit

When I made reservations I was told that they pick travelers up at Fort Lauderdale airport…when we called for pick up we were told they did not pick up at Fort Lauderdale airport and apparently someone lied to us.

It was close to airport

all good

Convenient to airport. Priced appropriately. Free shuttle though the driver doesn’t smile once. Bed is fairly comfortable. Odd small bed pillows. It worked for us for one night

Our room was large, clean, very comfortable. Refrig, microwave. Breakfast was good with lots of variety with breads, yogurt, fruit, waffles, cereals, eggs, sausage etc. Shuttle ran hourly to airport. I would stay again.

The rooms are spacious and clean, and they are near the airport. Perfect for short stays. If you want to be around the happening places, you need a hotel near another area like Brickell or Miami Beach.