Clean and very convenient to SDC. Property has been updated but squeaky floor above us kept my wife up. Manager was very good to move us for the next night.

This is our second time staying here and we love it because it’s so close to SDC!

We arrived at 7:30 and no one was there to let us in. After calling (and waiting for a call back) we eventually were told what room was ours and how to get in.

Happy!

It wasn’t as glean as I would have liked but we had lots of hot water. I never seen the office person

Run down, pool was clean. Close to everything. NOT worth $150 per night. Had reservations from Friday till Sunday. On Saturday, they gave our room code to another guest and they were in our room when we were not there. NOT good!

My fiancé and i stayed and it was so nice!

The staff responded quickly and efficiently to needs or questions that arose. We had the accessible room we needed. And parked right outside our door. Thank you! Staying here makes our visit to Silver Dollar City easy with it being just down the road. No traffic hassle.

Place was dirty and difficult to get room number and access code

Felt extremely unsafe at this motel. My daughter and I arrived around 1130pm. My door code had been texted to me by a staff member which I found rather odd and uncomfortable. Once we got ourselves and our belongings into the room we realized that our door would not latch closed, and all additional locks & latches had been removed from the inside of the door. With no staff on site after midnight, I had no way to get a new room. My only options were to find a new hotel room at midnight on a Saturday, sleep in our car, or barricade the door with furniture and hope to catch some sleep, which we didn’t. I’d much rather have a cleanliness complaint than a safety concern, especially when traveling with my daughter. I have worked in hotel management for years, and remember my first training video being a “guest safety is the most important” lesson, I suggest you watch them. There are plenty of motel safety resources on YouTube. Please do better.

Rooms are nice clean. Some of the outside is starting to age

Solid experience and for the price it’s hard to beat and has everything you need. Also, perfect for a small pet.

Very nice place. Quiet and comfy. Even had the heat set to a nice temperature before we got there.

They were nice an made sure our stay was pleasant.

I was not satisfied with the place itself, it's pretty run down. The manager was never in the office; I finally found her downstairs hiding & smoking. She has posted No Smoking signs everywhere, but the manager herself is caught smoking. The reason I chose this lodge is for the proximity to Silver Dollar City. I've waited many times in my car in the bumper to bumper traffic to get in to Silver Dollar City. I thought not this year; I am going to stay at the White Wing Lodge, where there is a shuttle service that takes you from the door of the lodge to the entrance of Silver Dollar City & picks you up when you're ready to leave. So I took a picture with my cell phone of the shuttle service schedule. The schedule said the next time it would pick guests up would be 11:30. So I got ready & walked up to the shuttle service spot, on the little ramp outside of the manager's office at 11:26. I waited & waited. Finally, at 11:40, I saw the bus drive on the street above the lodge, turn around at the building next to the lodge & drive off. So, I went to talk to the manager of the White Wing Lodge & of course, she's not there, I finally find her visiting with a collague no where near the office & explained to her the problem with her shuttle service. The shuttle service schedule says 11:30 it will pick up lodge guests & drive them to the entrance of Silver Dollar City. She explains to me that the shuttle schedule, she has posted on her office door is the only one they gave her, no apology

Older property but seemed to be recently updated. Nothing too flashy but very nice. Exceptionally clean.

The location to Silver Dollar City is great! Our room was okay, check-in process took a long time, heat/ac unit was very loud, not enough exterior lighting, no extra lock on the door or peephole, car outside of our room was loudly being worked on until very late, dogs barking. Having a continental breakfast would be helpful to travelers.

Horrible customer service!

It’s was good for the price. Only thing they can improve is lighting around place. But overall it’s a good place for the price

The property was close to where we wanted to be. It was quiet. Has been updated, but still in need of minor repairs in the bathroom. Overall, a good experience.

The first room gave us was not clean and the second room had Troy le opening the door with the code and then the heater wouldn’t not come on. They finally got the heater to work.

No-frills hotel convenient to Silver Dollar City.

This place was rough even before we noticed the roaches. By the first morning, the roaches found their way into our luggage so we checked out a day early and requested a refund. The front desk advised we place the refund request with Expedia to start the process. Expedia has emailed and called the owner for assistance with the refund to which there has been no response. The owner of White Wing Lodge is not taking ownership for the poor condition the hotel is in and refuses to acknowledge any refund requests. Further, I am surprised @expedia has not escalated this to refund and remove White Wing Lodge as a vendor given no response after 4 follow ups.

room was clean and smelled great. Very nice decor. Close to Silver Dollar City!

Their pics are a little deceiving. Just older, but it was clean and served the purpose for one night.

It was a very quiet place to stay, the room was clean and the staff was friendly.

It was a cosy place to stay

Loved the hotel! Very cozy and quiet little area! Close to everything we had planned!! Staff was so friendly!

Loved the hotel! Very cozy and quiet little area! Close to everything we had planned!! Staff was so friendly!

Great place

Bedding was less than desirable. I wasn't sure if the quilt and shams were ever washed, I do know the sheets had been cleaned many times before because they were so thin I could see the color of the mattress beneath them. Speaking of mattress it was hard. Also I am not sure what or if there are laws about door locks in hotels in Missouri. When you close the door at White Wing Lodge it automatically locks, however there are no extra locks. I felt very uncomfortable not having the extra security. Great location and staff was friendly, even called the pizza place to make sure they were still open for us.

Bedding was less than desirable. I wasn't sure if the quilt and shams were ever washed, I do know the sheets had been cleaned many times before because they were so thin I could see the color of the mattress beneath them. Speaking of mattress it was hard. Also I am not sure what or if there are laws about door locks in hotels in Missouri. When you close the door at White Wing Lodge it automatically locks, however there are no extra locks. I felt very uncomfortable not having the extra security. Great location and staff was friendly, even called the pizza place to make sure they were still open for us.