Great hotel, terrible internet service both times we stayed, Minh hours with little or no cellular service

Great place, super close to Disney

Clean and quiet. Excellent breakfast.

Excellent overall stay. Enjoyed it

Very Close to Disney World.

Loved the breakfast and shopping center across the street

Stained sheets and hard beds other than that amazing

The staff was totally awesome. Due to the fact, it was Christmas Eve, they upgraded us to a room where you could see fireworks. The room is large and spacious. We were facing the highway, but didn’t hear any of the traffic. We had a good nights sleep. The beds were so comfy. No bed no bed bugs here. Great pressure in the shower. The breakfast area had everything you can imagine. All was cook to perfection. None of the food was overcook or undercooked. I booked this with Hotels.com to use up my One Key $ before the end of the year. And yes they do expire. Found out that if I would’ve booked straight with the hotel, I would’ve got a lot better of a deal, but as I said, I was using up my One Key $. This was the best Hotel I’ve ever been in the in the USA. I didn’t use any of the other amenities, but I expect that they would’ve been just as good. I know the area, where the pool was,was designed very attractively.

Excellent location for Disney World or Universal parks.

The room is outdated and not clean for Marriott hotel. There was stains on the bed linens and box spring (like vomit). Hair was in my towel. Not sure if housekeeping clean the rooms during the stay because ours didn’t get clean. Refrigerator did not work. The room set up is odd. The bed view is the bathroom. I recommend Townsuites which share property with SpringHill much better experience.

Close to Disney and beautiful rooms! Spacious

Quick check in and friendly staffs. It was nice to have free shuttle to Disney. 10mins walk to target and other fast food restaurants. Room is spacious and have everything you need.

The parking lot was easy to navigate and the staff members were very helpful and friendly.

Amazing staff , great location and the room was super clean !

My stay was excellent. Staff were really polite and helpful with information. Cleanliness was top notch. Will recommend and visit next time. Well done!

Such a nice hotel. Very clean and zero weird smells. The pool area was clean and with plenty of towels.

Gave away my king room

It's very nice, the Staff is very friendly I will plan to go back again thank you guys

Perfect for visiting Disney.

The room wasn’t completely clean. There was feces in the toilet that hadn’t been flushed down and the toilet wasn’t clean.

It’s a nice hotel. Really close to the theme parks

Great

Good breakfast and close to the parks

Love the property and amenities

Clean, great staff and both the property and room were beautiful

The breakfast can be a little better

I enjoyed how it is close to the theme park areas as well as a lot of dining options and shopping options as well! very quiet at night & the staff was great as well!

Everything excellent and very very close to Disney Kingdom

Great hotel for all things Disney! 10 minutes to the Magic Kingdom, close to shops and restaurants. Room was spacious & clean.

Great location! Super close to Disney and to a Target for all our grocery needs!

The staff were very helpful and friendly to assist me in my needs. Great breakfast, the cleanliness was extremely good. I would definitely be going back this will be my destination hotel in Orlando/Kissimmee

Our stay from October 8th through October 12th was terrible. When my husband checked us in someone at the front desk decided to put down for us (we found out later in the week) for no housekeeping our entire stay. The next day, we noticed when we came back that our room wasn't serviced. We called down before leaving again for service and all they did was replace our towels. We were so exhausted that we just went to bed. The next day, we left again in the morning and came back to nothing being done. Our room smelled so bad from old food now in the trash can for two days. I called down and talked to front desk who then said what I stated above. He said he would remove the hold of no housekeeping and that our room would get serviced the next day(wed). He said to put our trash outside the room and that someone would go get it. We did. The next day when we got back from being out all day our room still wasnt serviced and the smell was still lingering. On our way out to dinner, I stopped by the front desk to report all of this. The agent apologized and still saw that on our account the previous front desk agent never released the hold for housekeeping so that was why we were skipped again. I was informed that she was going to bring this up to the manager so that way when we checked out the next day that we would be able yo be compensated. The next day came and when we checked out supposedly the manager was in a meeting. They wrote my information down. No call back.