Great experience, welcoming and friendly staff. Quick to repond and solve any issues. Cleaning staff doing great job. Will most definitely come back

The doors still uses the key not cards, as a female I just felt unsafe, the door kept making noise throughout the night, bathtub needs spray painting it’s not usable in its current state.

Subject: Margate Hotel accommodation Please note that I’m unhappy with the accommodation that was booked for my stay at Ray Nkonyeni The please noisy till late and also early in the morning There is also a pub and it’s in the noisy place of the town and there people moving in and out the Hotel till late The place is stuffy and not good for staff member NB. L***** advised that he has always advised he must not be booked at Margate hotel. I hope this place get blacklisted and its never used going forward

Damp smell. Bathroom ceiling water leak. Cockroaches crawling. Checking in room delayed by approx. an hour. Extremely noisy guests after 10pm til late - nobody stopped them.

The hotel was definitely a nice place I am sure in its heydays. The place is old where the renovations are done they are substandard. The carpet in the corridor is old and has bad damp smell. The room is definitely spacious compared to other family rooms I went to buy there is an extension added to the room and Yoh in this rain there was a leak and smell of dampness in the room so people with any hypersensitive airways stay away from their place. When it started raining heaving there was active water dripping and to my suprise when o went to complaint it seemed as if I was inconveniencing them. The housekeeper that night Patience was wonderful, we couldn’t be moved as they said they were full. We slept with that water. In the morning never got a courtesy call from the manager not anyone from reception to find out if we slept well or was there flooding in the room, I decided to check out and only when I was giving the key I was told that the manager wants to speak to me I found this totally wrong? Was he not suppose to be proactive and called the room first things after night handover. I didn’t go see him… who is the client? They called me later wanting my banking details to refund me…told them that it’s good customer service to have checked on us in the morning. A refund is there nor there… the breakfast is substandard food is terrible, not even nicely placed…..overall terrible experience this place should not be rated at all I give it 0%

The stay was great, rooms are clean and beautiful.Wish there were mini fridges though in the rooms

Really appreciateed the fact that our fun was not interrupted by Loadshedding. A real big-up. And I've absolutely loved to come back into a cool room(air conditioner). Enjoyed the walking distance from&to the beach. Breakfast buffet was a kill-so glad I've included it on my booking.

The bathroom floor was dirty upon arrival. When we requested a cleaning with room service, everything was cleaned except for the bathroom we asked about earlier! The neighbours next door made noise until about 3am each night while sitting outside on our balcony It's an affordable place but not worth a hotel stay!