I just love the staff at the Embassy from front desk to housekeeping to the morning chef's. Savannah and Greg are absolutely the BEST!!!!! They are my favorite staff to see when we come down to visit family! We come to the Embassy 3-4 times a year for a weekend stay and we know we will have the best breakfast!! Never disappointed in our room or stay!

Everyone was super helpful and the room was spacious and clean. Definitely staying again

Bartender could have been nicer

Nice place

There are a lot more reasonably priced options in this area. We go back to this hotel because it is newer, clean, and they have a restaurant we enjoy on property.

the very best thing about the property was the comfort of the beds! We had a standard room which was a little too compact with the size of the sofa. A slightly smaller sofa would have made the room more comfortable and easier to move around. We also loved the free drink coupons and the cook to order breakfast. However the omelet and the pancake station always had a line and it would have been better to have those separated.

No room cleaning and hard to get clean towels

Modern, clean, spacious and lively downstairs at the bar. Would be great for passing through or staying several nights outside Indy airport. Will seek out this brand in the future based on this experience.

Rooms were clean, staff was nice, love the breakfast and reception. Would stay again. Convenient location. Shopping around the corner. Close to restaurants, gas, fast food, etc. about 10-15 mins from downtown.

Cocktails and drinks between 5-7pm is a nice touch to get guests out of their rooms and enjoy a nice atmosphere at the lounge. Hotel is clean and staff were very attentive.

The pool area was too cold. It wasn’t much different from the hallway. I asked the front desk if they could get someone to raise the temperature but no one ever came. We stayed two nights. My kids were really looking forward to the pool but didn’t enjoy it as much as they got cold quickly. Everyone else that was there complained about the same thing I hope they said something. Prob won’t stay there again if we want to use the pool.

The room was clean and neat. The breakfast was really good as well.

Great hotel with wonderful staff. The breakfast is really good. The hotel restaurant is ok but a little expensive.

Front desk staff were incredibly helpful. Hotel was clean and well taken care of. Room was in fantastic condition. Only complaint is that the “sliding barn door” on the bathroom did not close all the way. Left a 1” gap where people could see in. Made me pretty uncomfortable with showering/ using the bathroom.

Easy check-in on both of my stays. Excellent breakfast choices in the morning, something for everyone. Even my pickiest 4 year old. The bartender jason is fabulous and feiendly. Great pool area and was able to do a load of laundry so i wouldnt have to do it when i got home.

This facility was beautiful. I will definitely recommend it to others.

The staff was very friendly, and the room/property was very clean. The surrounding area has plenty of dining choices and feels safe/family friendly.

We got there a lil early and they allowed us to check-in. Pretty accessible to where we needed to be. The staff at the front desk were very responsive.

Recently stayed at this property, which I found to be in a great location, close to many restaurants, and good access to I-70 and the airport. Property and hotel are spotless. The staff was very friendly and welcoming. Lobby and bar area are extremely nice. Plenty of elevators, plenty of parking (free). I was surprised that the pillows are very soft and fail to offer hardly any support. Complimentary breakfast/omelet station is nice. Disappointed that the scrambled eggs they were serving were cold. The rooms are very welcoming, comfortable, and have everything a person could want. I would return to this property without hesitation, I just bring one of my own pillows.

Nice property. I was greeted promptly by a friendly face.

Nice

Booked this hotel to spend the weekend with my girlfriend who lives 500 miles away. Hotel was nice, but the bathroom door being a barn door seems silly since it leaves a large gap you can see through. We were also interrupted 2 hours before checkout by the maid walking into our room, while we were in the middle of intimate activities. Needless to say it sort of killed the mood, which was an awkward way to end a trip with someone I only get to see once a month. There wasn't a do not disturb sign to hang on the handle, and I forgot to lock the door after we returned the evening before but that doesn't mean hotel service should be able to just walk in.

Very pleasant stay. We attempted to check in early and the first employee we spoke to was a tad bit rude. Everyone after that was amazing. Very very nice place !

The only thing that I didn't like was the bar hours.....was not long enough for my wife and I to enjoy the complimentary vouchers that was given to us at check-in. Other than that everything was excellent.

We are a bit disappointed because the pool heater was not working. It was FREEZING AND UNSWIMMABLE. Obviously booking here we had no way of knowing but that is one of the reasons we stayed there to utilize it. My daughter booked directly and all they did was a small dollar off her room for the two nights she stayed. The staff was great...especially the breakfast staff...Those two chefs are absolutely amazing and so friendly. We have been traveling there since they opened and love the happy smiles when we get our breakfast. One of the girls as you check in is the same way...there since they opened and super friendly...We are so thankful for that. The rest of the staff we interacted with were great as well. The only thing I would say is some of the couches have large snags on them and it looks a bit worn. The rest of the room was great. The entrance is super clean and kept up. The greenery wall is beautiful. The elevators were always clean and swept. We love the Embassy and will continue to stay there.

THE HOTEL WAS VERY NICE, CLEAN. THE BEDS COULD HAVE BEEN SOFTER BUT IT WAS FINE.

Good breakfast. Free drinks

This hotel was immaculate. The pool was amazing, this staff wqs friendly, the rooms were spacious, and we would definitelybstay again. The bathrooms had sliding doors that didn't have a lock on them so we wished that could be remedied. Overall, 9 out of 10 because of the locks but the rest of our stay wqs exemplary.

Excellent all around

Been in hospitality industry for quite a long time. Gentlemen that helped us at front desk must have had a bad day or something, and guy working bar was the same. Other than that, great place to stay and brand new. But first impressions are important.

Absolutely great hotel!! New hotel with a great bar and REAL breakfast (cooked to order)

No pool