We had a wonderful one night stay. Staff was friendly and helpful. Very clean and comfortable. Would definitely booked this hotel again!

We were disappointed there was no microwave in the room. No microwave in the breakfast dining area on the first floor which we could use either! The breakfast was disappointing with cold potatoes, eggs, and pre-made waffles. There were clumps of potatoes on the floor for over 20 minutes and no employees picked up the food, despite the fact there was a guy behind the bar nearby who was standing there looking around doing nothing. The coffee in the room was poor, and there were insufficient creamers and sugars to dampen the poor taste. The only 2 powdered creamers we tried to use left the coffee very black. Liquid creamers in cups, instead of powder packages, could probably make the coffee palatable. There was only one tissue in the tissue dispenser in the bathroom when we arrived. It appeared that someone (possibly the cleaning staff) stuffed the one tissue in the dispenser and left it that way. Because we arrived late in the evening, we had to go down to the front desk the following morning and request a box of tissues. The grounds and the building themselves are attractive, but our experience left us disappointed.

Our original room had a maintenance issue before we arrived but we were given another, larger room instead. When we opened the door, it was obvious it had never been cleaned after the last guest even though it was around five p.m. We were then given a different room, much smaller, unsure if it was what I had originally reserved. The lobby was dusty and the breakfast so-so. Overall, a nice hotel with friendly staff but for almost $300 for one night, I’d have expected a little more. I will go for a less expensive option next time because I really didn’t see the value.

This hotel was really convenient to Kennedy Space Center, so it was great for us. The room was comfy and the shower was great. My only complaint was that the breakfast was a little dull, but otherwise we had a nice time.

Everything was great. The breakfast could be better but everything else was awesome. The staff was very nice and helpful. Definitely will recommend this hotel.

Cleanliness is a 4.5. However, they do not offer daily room cleaning. Not a problem for me, but if I were traveling with family it would be a major red flag.

It has been the best experience so far the staff was very helpful and professional polite and the hotel was great also the restaurant attendant Nikki was awesome would recommend it to anyone great place to visit and stay

We loved this place! Clean beautiful room with amazing mattresses. I would definitely stay here again!

All went well

Nice fast check in . Good breakfast…. Good fast internet

Staff was fantastic!! Our room was not ready at check in time but they switched our room to accommodate us. Only reason for 3 stars was cleanliness. Room really needed fresh paint and a deep clean.. it just looks like the minimum is done.

Staff was very helpful. Rooms were clean

Overall good hotel. There was a funny odor in hallway but they took care of it.

We arrived extremely late and we were greeted by the nicest young woman. She could not have been a better first impression for Hyatt. Hotel is conveniently located near-ish the Kennedy Space center. Unfortunately our weather was not the greatest - no fault of Hyatt. Breakfast was very “continental” basic items - would have liked some healthier options - possibly yogurt, granola, etc. Room layout was great! King bed with divider seating area - large screen TV.

Clean!!

Very close to both KSC and the Port. Perfect place to stay before or after a cruise if you also plan to visit KSC. Food is quite decent surprising and breakfasts are included. Or simply just order delivery from around town.

The breakfast was horrible, the food was burn and uncooked. There were not enough food, the coffee was extremely watery. The staff at tge breakfast station was very rude.

Staff courteous and helpful.

Hotel was safe, clean, comfortable. The front of the hotel faces the main road, railroad track, and airport. It was quite busy all nite long between trucks, trains, and planes. Ask for the “launch side” for a quiet evening, but expect to pay a few bucks more. Water pressure in shower wasn’t the greatest. Otherwise, comfy room, updated, nice size TV, fridge, sofa, and wifi. Can’t ask for much more. Very close to Kennedy Space Center 8 Miles to Walmart / Target 6 Miles to Publix. Would stay there again. Just on the “Launch” side :)

10 minutes from Kennedy Space Center. Right off Rte 1 for restaurants and shopping.

This hotel was clean and the bed was comfortable. The breakfast as just okay but the bar/restaurant was good

Will never stay there again.

Excellent place to stay.

We slept very little because we'd have to change thermostat all night. Temperatures were from 60 to 80 degrees all night and the vents were blowing on our faces! Terrible setup, not engineered very well.

Very clean and organized, except for the water we did not have hot water to shower and the water pressure was very low. Everything else was fine.

Pleasant stay altho no one at desk for check in - has to go find them.

Clean and spacious room!

It was amazing stay with family at Hyatt. Very clean, good breakfast and conveniently located for those who wants to visit Kennedy Space center. The view of rocket launch from the 5th floor window was the best part of our stay.

Room was clean, comfortable and quiet. We found it odd and a bit inconvenient to have to request our room be cleaned the night beforehand. Good breakfast options but with so many guests the staff had difficulty keeping everything filled. And more seating with tables is needed to accommodate a full hotel.

During our stay we got to see a rocket launch well worth it!

Great

Laura , the staff who works in front desk was excellent. Seen her working late at night when we check in and early in the morning when we go for breakfast. Answer questions that we have . Excellent worker on a holiday time .