Omma Suites

The private hot tub made the stay blissful - day or evening, sunny or damp.

Big room, big comfortable bed, jacuzzi was an unexpected bonus, to be honest. It’s located close to the main entertainment area in the city. Personnel were kind and friendly. A/C made summer nights very comfortable.

Following are just some improvement suggestions. There was only one small trash bucket in the toilet, no place for water bottles or smth like that. Some kind of emergency light was on above the door during the all time, it’s pretty bothering in the night (last photo). Fridge was turned on only with the room card, so some products were spoiled while we were on the beach. Wardrobe is almost useless, you can only hang few T-shirts there. The only really bothering thing is that the only night club on the street is located in the neighbor building.

Everything was perfect!

The accommodation was very modern, stylishly furnished and clean. We especially appreciated the convenient location. The old town was easily reachable on foot and the beach was only about a 10-minute walk away. For guests who want to go swimming at Rethymno’s city beach, the location is therefore very practical – although, in our opinion, there are more beautiful beaches in Crete. Being able to reach many places by walking was something we really appreciated during our stay. The breakfast was à la carte and served at a nearby café rather than directly at the accommodation. This was not immediately clear from the booking information, so it might be helpful to make this more visible for future guests. The breakfast quality itself was good. However, the selection may feel a little limited depending on individual preferences. We also felt that the beverage options could be improved. Only one complimentary drink is included, even though free water is provided. It would have been a nice addition to be able to choose both one hot drink (coffee or tea) AND one cold drink (fresh juice).

Unfortunately, the location also comes with one disadvantage, especially for guests staying in rooms with an outdoor jacuzzi. These rooms face the street and due to the nearby bars, there was loud music every night until at least 3–4 a.m. Even with the windows and exterior doors closed, the bass could still clearly be heard, which may make falling asleep difficult, especially for light sleepers. Sadly, we also had an unpleasant experience with an arranged transfer. During the entire journey, the driver was repeatedly using his phone to write messages and search online – at times even with both hands. This made us feel very unsafe during the drive. We have had several transfers and taxi rides in Crete during different stays and have never experienced anything this reckless before. Even if a driver is familiar with the roads, not paying full attention to the traffic can lead to dangerous situations and puts passengers at unnecessary risk. We decided not to officially report the incident, although such behavior can be heavily penalized in Greece. We informed the team about what had happened and they handled the matter. At least, the driver apologized for his behaviour, which we appreciated. For our return transfer, a different driver was arranged with whom we felt much safer. Despite these points, we had a pleasant stay overall and appreciated the modern design, cleanliness and central location of the accommodation.